News

Retail
AI, Omnichannel and Social Commerce: Inside the 2024 D2C Transformation
December 24, 2024

The retail sector is witnessing changes, with direct-to-consumer (D2C) brands leading innovation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Gift Cards
Blackhawk Network Makes Snapchat+ Subscription Gift Cards Available at Retailers
December 23, 2024

Gift cards for a one-year subscription to Snapchat+ are now available online and in-store at select major retailers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Retail
Pre-Purchase Testing and Flexible Payments: Shaping the Future of Retail Transactions
December 23, 2024

As consumers rely more on online shopping, the importance of optimizing the payment process has never been more evident. With peak shopping periods like the holidays driving even higher consumer demand, retailers are focusing on pre-purchase testing and offering flexible payment options to ensure smooth...

Retail
Nordstrom Founding Family Takes Retailer Private in $6 Billion Deal
December 23, 2024

The Nordstrom family now owns the department store chain bearing their name. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
How AI Reshaped Retail in 2024: 10 Key Developments
December 23, 2024

In 2024, artificial intelligence (AI) evolved from theory to practice in the retail industry, changing the way businesses interact with customers, manage operations and develop products. From inventory management to virtual shopping experiences, AI has become essential for retailers looking to stay ahead. Here are...

Artificial Intelligence
AI’s Growing Role Across B2B Payments Will Be Impossible to Ignore in 2025
December 23, 2024

Artificial intelligence (AI), throughout 2024, became an increasingly permanent component of many business processes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Agentic AI and Personalized Shopping Experiences Will Dominate 2025
December 23, 2024

Tech executives and investors told PYMNTS that artificial intelligence will reshape retail shopping in 2025, with AI assistants offering unprecedented personalization and handling up to 20% of eCommerce tasks, from product recommendations to customer service. Industry leaders from Citi, Google Cloud and global tech investment...

Artificial Intelligence
Amazon and Universal Music Tackle ‘Unlawful’ AI-Generated Content
December 23, 2024

Amazon and Universal Music Group (UMG) have expanded their partnership with an eye toward AI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
OpenAI’s GPT-5 Model Reportedly Behind Schedule With Uncertain Future
December 22, 2024

OpenAI’s new artificial intelligence (AI) effort is reportedly over budget, months behind schedule, and not certain to work. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...