Despite its normal connotations, “disruption” has become a sought-after state in the retail world. Any tech innovation that upsets the status quo isn’t destabilizing to what came before but rather a welcome addition to merchants’ new bag of sales tricks. However, when it comes to...
With Staples recently announcing chat functionality with — and plans to build chatbots for — Messenger, is the retailer betting that the Facebook platform will be a major player in conversational commerce? As Staples EVP of Global eCommerce Faisal Masud told Karen Webster, his company...
Smaller-sized retailers may have been able to convince themselves that making the shift to EMV wasn’t the right financial move for them back in October. However, recent statistics showing an uptick in chargeback fraud for SMBs has an increasing amount of them regretting that they...
Padding expenses is nothing new, and technology helps enterprises crack down. One area ripe for mobile expense management is mileage tracking and reimbursement. Austin Klein and Matt DeWolf of Runzheimer explain how connected vehicles can help firms improve their bottom lines.
Six months past the EMV liability shift and transactions aren’t moving at the pace that a lot of merchants would prefer. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
The majority of large businesses based in the United Kingdom have been victims of cyberattacks in the past year, new research has posited. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
The cyberheist scandal that hit a large Philippine bank, in connection with a $81 million theft, claimed a victim last week. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
The Obama administration is cracking down on money laundering and tax evasion tactics. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...
A new bot has launched that aims to take the consumer pain out of redeeming post-purchase price protection. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...