News

Banking
BMO Teams With FISPAN to Simplify Business Banking
November 17, 2022

BMO has joined forces with FISPAN to offer the bank’s business clients direct access to everyday banking from their enterprise resource planning (ERP) or accounting system. “By integrating payments, reporting, and reconciliation with these systems, clients now have a simpler, more efficient way to perform...

Loyalty & Rewards
Kroger Says Grocery Price Anxiety Threatens Digital Adoption
November 17, 2022

With food prices up 15% from last year, grocers need to work harder to secure consumers’ digital engagement, new insights show, as signs of another inflation-related behavioral shift begin to emerge. In an interview with PYMNTS, Barbara Connors, vice president of commercial insights at 84.51°,...

Retail
Macy’s CEO: ‘We’re a Financially Strong, More Modern Department Store’
November 17, 2022

Drawing on a 40-year purview as a Macy’s employee that began as a trainee in 1983 and has seen him in the role of chairman and CEO for the past six, Jeff Gennette has seen more than his shares of ups and downs atop one...

Retail
Kohl’s Says Middle Class and Discretionary Items Struggle with Inflation
November 17, 2022

 With its focus on discretionary products and middle-income consumers, Kohl’s has been hard hit by the current macroeconomic trends, the retailer said Thursday (Nov. 17) during its quarterly earnings call.  “Persistently high inflation continues to dampen consumer spending and our business given our exposure to discretionary categories...

Retail
Bath & Body Works Credits ‘Newness’ for Q3 Performance
November 17, 2022

Bath and Body Works said a focus on “innovation and newness” helped the personal care and fragrance retailer end its most recent quarter on a strong note. The company saw its stock jump 20% early Thursday (Nov. 17) after its earnings release showed a positive...

International
Qatar World Cup Boosts Ride-Hailing, Food Delivery Demand Across MENA
November 17, 2022

Ahead of the World Cup opening ceremony on Sunday (Nov. 20), soccer fans from around the globe have been arriving in Qatar, giving an economic boost to the country’s tourism and hospitality sector. But beyond the obvious beneficiaries of an influx of foreign visitors, World...

Faster Payments
Speedy Payments Keep Gig Workers Loyal to Online Platforms
November 17, 2022

With inflation near multi-decade highs, a growing number of individuals are clocking in and logging onto platforms to take advantage of the on-demand work environment. Most gig economy platforms surveyed in a recent PYMNTS study see double-digit growth in the number of 1099 workers they...

Digital Banking
How Technology Is Increasingly Humanizing Digital Banks
November 17, 2022

By some accounts, the omnichannel bank of the future has digital roots that trace back 20 years or more, Michael Haney, head of digital core at Technisys, told PYMNTS. From the rise of ATMs to the ubiquity of voice and keypad prompts on the phone,...

Security & Fraud
FTC Looks to Stop DK Automation Selling Alleged Fake Business Opportunities
November 16, 2022

Saying they made false claims promising consumers a “passive income,” the Federal Trade Commission (FTC) has taken action against DK Automation and its owners Kevin David Hulse and David Shawn Arnett.  The moneymaking claims made by the defendants involved Amazon business packages, business coaching and...