News

Retail
Why Retailers Throw Curveballs at Returns in Hopes of Loyalty 
October 16, 2023

“Ugh — I really don’t want to have to return it,” every consumer has thought to themselves at some point. According to the National Retail Foundation, 79% of shoppers under the age of 30 find mail returns somewhat or very bothersome.   Get the Full Story Complete...

Ridesharing
Grab’s Expansion Plans Hit Regulatory Roadblock in Singapore
October 16, 2023

Singapore’s competition watchdog has pumped the brakes on ride-hailing giant Grab’s plan to acquire Trans-cab. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Retail
Freshpet Wants Scout to Be Pet Parents’ AI Copilot
October 16, 2023

Sometimes when you need to resolve a concern or issue, you would do almost anything to not have to talk to a human. On other occasions, you’re more than eager to skip automated prompts and connect directly with a human to find a solution.  Get...

eCommerce
Goodwill Focuses on eCommerce as Resale Competition Grows
October 15, 2023

Goodwill is increasing its eCommerce focus amid competition from brands like Poshmark and ThredUp. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Banking
Big Banks Weigh Better Rates for Depositors
October 15, 2023

America’s largest banks say their profits from high interest rates could soon take a hit. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Social Commerce
How Caviar Became Everyone’s Catch of the Day
October 14, 2023

Caviar is now mainstream. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing...

Retail
D2C Brands Increasingly Take Over NYC Retail With Brick-and-Mortar Shops
October 13, 2023

As direct-to-consumer (D2C) companies look to drive more long-lasting relationships, many are finding that if they want to deepen customers’ connection to their brands, they must offer physical touchpoints, and New York City is the place to do it. Get the Full Story Complete the...

Retail
Hy-Vee Automates Facilities as Grocers Rethink Direct Fulfillment
October 13, 2023

With some grocers scaling up their in-house fulfillment infrastructure and others pulling back, Hy-Vee is tapping automated warehouses to meet digital demand. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Retail
Budget-Conscious Chinese Consumers Drive Sales for Value-Focused Companies
October 13, 2023

Companies that cater to budget-conscious Chinese consumers have reportedly seen sales soar, while their upmarket rivals have struggled to keep up. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...