Retail

Retail
Consumers Are Springing for Nice Beers, but Not Premium Liquor
April 25, 2024

Trying to balance inflationary pressures and the need to allow themselves at least some indulgences, shoppers are trading up on beer but not springing for premium wine and spirits. Heineken reported Wednesday (April 24) that beer sales were up in its first quarter fiscal 2024,...

Retail
Consumers Want to Personalize Shopping With Extended Reality
April 25, 2024

As consumers demand more immersive, captivating eCommerce journeys, many are increasingly interested in adopting extended reality — augmented reality (AR) and virtual reality (VR) — to improve their shopping experience. Take Perfect Corp., a company providing AR try-on options for the beauty and fashion industries....

Retail
Consumers Want Friction-Free Shopping on Connected Devices
April 25, 2024

In a recent edition of PYMNTS Intelligence’s ongoing How We Will Pay Report, “Multitasking Consumers Want to Shop — and Work — at the Same Time,” we examined how the ubiquity of connected devices and apps has altered how U.S. consumers spend their time.  The...

Retail
Best Buy Forms Retail Media Partnership With CNET
April 25, 2024

Best Buy has launched a retail media partnership with consumer technology publication CNET. The collaboration is designed to help brands reach larger audiences of “high intent” shoppers at a time when many consumers are demanding digital integration in their in-store journey, according to a Thursday (April 25) press...

Retail
Walmart Gives Online Shoppers VIP Treatment to Compete With Amazon
April 25, 2024

As Walmart looks to speed its digital transformation in an effort to shrink the eCommerce gap between itself and rival Amazon, the retailer is giving digital shoppers exclusive access to get them to engage more. The superstore chain announced via an emailed news release Thursday (April 25)...

Retail
Shoppers Demand More Experiential Brick-and-Mortar Stores
April 25, 2024

With eCommerce often proving the most convenient option for the practical elements of shopping, consumers are demanding brick-and-mortar retailers provide them with an experience they cannot get online. Foot Locker on Wednesday (April 24) announced its new “store of the future” in Wayne, New Jersey,...

Retail
Tech-Enabled Solutions Put the Brakes on Returns Fraud
April 24, 2024

An integral aspect of the retail cycle, returns have surged in recent years with the growth of online channels. However, accompanying this increase in returns is a concerning trend: the escalation of returns fraud and policy abuse. According to a report by the National Retail Federation (NRF), retailers encountered...

Retail
Walmart Investors Expect Stiffer Competition in Grocery Sector From Amazon
April 24, 2024

Investors reportedly expect increased competition in the grocery sector after Amazon’s announcement Tuesday (April 23) of a new grocery delivery subscription benefit. Walmart and Kroger shares declined 1.8% and 2.3%, respectively, Tuesday, in moves that UBS analyst Michael Lasser said showed that investors interpret Amazon’s announcement as a sign of greater competition, Seeking...

Retail
Online Shoppers Are Starting to See Amazon as a Fashion Destination
April 24, 2024

As consumers look to buy clothing online, PYMNTS Intelligence research reveals that digital shoppers are increasingly turning to Amazon to meet their apparel needs. By the Numbers The PYMNTS Intelligence study “Whole Paycheck Report: New Consumer Spend Data Finds Amazon Way Ahead of Walmart” estimates each...