Retail

Retail
More Consumers Using Smartphones to Create Their Own Personalized Retail Experience
January 25, 2023

Shoppers are not only blending digital features and payment methods to personalize their in-store experiences, they’re also gravitating to retailers that cater to this behavior. The return to physical stores hasn’t left behind eCommerce features, but rather made them portable in the form of smartphones...

Retail
Group 1 Shows Car Sales up but Margins Down as Inventory Recovers
January 25, 2023

Group 1 Automotive’s latest earnings results show consumers are still buying new and used cars but are getting better deals. The automotive retailer with 204 locations in the United States and the United Kingdom reported Wednesday (Jan. 25) that on a same-store basis, it sold...

Retail
Walmart Boosts Wages and Benefits Amid Tight Labor Market
January 25, 2023

Walmart is increasing wages and benefits as the U.S. labor market remains tight. America’s largest private employer announced Tuesday (Jan. 24) it is rolling out a four-pronged plan to attract and retain workers, including raising the salaries of its hourly associates. In a memo to...

Retail
US Grocers Seize on 33% Customer Satisfaction Bump from Coupon Usage
January 24, 2023

With coupons improving U.S. consumers’ shopping experiences, grocers are stepping up their discounting efforts. American shoppers’ satisfaction is significantly improved by coupon usage. The “2023 Global Digital Shopping Index,” a PYMNTS and Cybersource collaboration, which draws from consumer panels from six countries spanning more than 13,000 participants,...

Retail
3 Distinct ‘Digital Shopping Personas’ Offer Retailers Fresh Insights on Buying
January 24, 2023

Shopper’s digital personas are crucial to recognizing new revenue opportunities, so retailers need to acquaint themselves with these groupings. Now in its third year, The 2023 Global Digital Shopping Index, a PYMNTS and Cybersource collaboration, finds that as the pandemic acceleration of digital shopping behaviors seeks its level...

Retail
EU Resale Marketplaces Prioritize Personal Touch, Encourage Conscious Consumption
January 23, 2023

The latest European resale platform to attract investors represents a return to the human touch. And true to the original spirit of peer-to-peer (P2P) eCommerce, professional sellers appear to have found a home on Wallapop. This Spanish second-hand marketplace app recently bagged 81 million euros in...

Retail
In-Store Experience and Travel Help UK Retailers Defy Closures Trend
January 23, 2023

Despite challenging economic conditions, some retailers in the U.K. are planning to open new stores. In recent months, weak consumer demand has fueled a wave of retail closures across Europe. And in the U.K., store closures recently hit a five-year high, according to the U.K.’s...

Retail
Luxury Reseller Cudoni Adds eBay, Others With $9M Fundraise
January 23, 2023

Investors see an opportunity to expand a VIP service in the growing luxury resale space. Cudoni, a United Kingdom-based luxury resale platform, has raised 7.5 million pounds (about $9.25 million) from eBay’s venture arm and existing investors, The Business of Fashion reported Monday (Jan. 23). “It is an outstanding...

Retail
Dollar General Squares Off Against Amazon, Walmart in Rural Healthcare Pilot
January 23, 2023

Retail healthcare is reaching deeper into rural America as Dollar General tests the waters in offering affordable care. “We’re excited to pilot new mobile health clinics with services provided by DocGo On-Demand to provide services including annual physicals, acute illness, urgent care needs, vaccinations, and...