Retail

Retail
US Grocers Seize on 33% Customer Satisfaction Bump from Coupon Usage
January 24, 2023

With coupons improving U.S. consumers’ shopping experiences, grocers are stepping up their discounting efforts. American shoppers’ satisfaction is significantly improved by coupon usage. The “2023 Global Digital Shopping Index,” a PYMNTS and Cybersource collaboration, which draws from consumer panels from six countries spanning more than 13,000 participants,...

Retail
3 Distinct ‘Digital Shopping Personas’ Offer Retailers Fresh Insights on Buying
January 24, 2023

Shopper’s digital personas are crucial to recognizing new revenue opportunities, so retailers need to acquaint themselves with these groupings. Now in its third year, The 2023 Global Digital Shopping Index, a PYMNTS and Cybersource collaboration, finds that as the pandemic acceleration of digital shopping behaviors seeks its level...

Retail
EU Resale Marketplaces Prioritize Personal Touch, Encourage Conscious Consumption
January 23, 2023

The latest European resale platform to attract investors represents a return to the human touch. And true to the original spirit of peer-to-peer (P2P) eCommerce, professional sellers appear to have found a home on Wallapop. This Spanish second-hand marketplace app recently bagged 81 million euros in...

Retail
In-Store Experience and Travel Help UK Retailers Defy Closures Trend
January 23, 2023

Despite challenging economic conditions, some retailers in the U.K. are planning to open new stores. In recent months, weak consumer demand has fueled a wave of retail closures across Europe. And in the U.K., store closures recently hit a five-year high, according to the U.K.’s...

Retail
Luxury Reseller Cudoni Adds eBay, Others With $9M Fundraise
January 23, 2023

Investors see an opportunity to expand a VIP service in the growing luxury resale space. Cudoni, a United Kingdom-based luxury resale platform, has raised 7.5 million pounds (about $9.25 million) from eBay’s venture arm and existing investors, The Business of Fashion reported Monday (Jan. 23). “It is an outstanding...

Retail
Dollar General Squares Off Against Amazon, Walmart in Rural Healthcare Pilot
January 23, 2023

Retail healthcare is reaching deeper into rural America as Dollar General tests the waters in offering affordable care. “We’re excited to pilot new mobile health clinics with services provided by DocGo On-Demand to provide services including annual physicals, acute illness, urgent care needs, vaccinations, and...

Retail
Amazon to ‘Significantly Expand’ Use of Stripe
January 23, 2023

Amazon plans to “significantly expand” its use of payments platform Stripe. “Under the new agreement, Stripe will become a strategic payments partner for Amazon in the U.S., Europe and Canada, processing a significant portion of Amazon’s total payments volume,” Stripe said in a Monday (Jan....

Retail
Tech Meets Makeup as Perfect and Valmont Launch AI-Powered Skincare System
January 23, 2023

Perfect has teamed with luxury cosmetics brand Valmont for its latest AI-focused beauty partnership. The collaboration combines Perfect’s artificial intelligence (AI) solution with Valmont’s background in skincare to help consumers in more than 50 countries get a “detailed skin analysis and a personalized beauty routine...

Retail
Grocery Shoppers Buy Fewer Items but Maintain Quality Amid Inflation
January 20, 2023

Price-sensitive grocery shoppers are likelier to reduce the number of items purchased than sacrifice quality. The Data in Action United Kingdom online grocer Ocado Retail, a joint venture between grocery technology company Ocado Group and British retailer Marks & Spencer, noted record high sales over this...