When you think of JOANN’s you might think of simply arts and crafts, but arts and crafts can be applicable to many occasions, including back-to-school, and that’s an idea the specialty retailer has leaned into by meeting back-to-school goers where they frequent most — social...
Returning without a receipt — at first thought, would you tie the ability to return an item to loyalty? These days, the answer is yes, as returns have evolved into a vital element of loyalty, as consumers often review return policies before even contemplating a...
With the rise of eCommerce and the need for convenience and flexibility, retailers have turned to artificial intelligence (AI) to enhance the customer experience, with AI-powered self-service options becoming popular. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
Luxury retailers Neiman Marcus and Saks Fifth Avenue are reportedly in talks to merge. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...
Walmart’s deal to sell Gordon Ramsay’s frozen food line comes as grocers compete to meet consumers’ demand for more affordable alternatives to restaurant dining. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
As inflation ebbs, shoppers continue to trade down while cautiously increasing their spending. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....
While beauty companies Laneige and Charlotte Tilbury have sought to enter the virtual realm with virtual storefronts to connect and transact with consumers, Ulta Beauty’s customers are demonstrating that the essence of the beauty experience remains rooted in sensory engagement as final transactions are happening...
The convergence of casualization, comfort, and personalization has become a potent force, reshaping the way people perceive and interact with brands. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
American retailers are increasingly turning to promotions as consumers grow cagey about nonessential spending. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...
