According to a recent PYMNTS survey, most U.S. and U.K. retailers believe that their ability to replicate the frictionless shopping and payment experience of eCommerce in-store is critical for maintaining customer loyalty and engagement. The report, “Big Retail’s Innovation Mandate: Convenience and Personalization,” a PYMNTS...
Special foods and overeating may be synonymous with the holidays, but this year, PYMNTS research shows, the additional cost of groceries alongside an increase in the number of consumers living on tight budgets is leading to supermarkets emerging as the season’s big winners. Where prior...
Digital electronics retailer Newegg is hoping to capitalize on the potentially $1.2 trillion creator economy trend with a series of live streams centered around the holiday shopping season. According to a Monday (Nov. 21) news release, the company plans to broadcast extended livestreams throughout this upcoming...
For 60 years, Walmart’s stores have dotted the American landscape, its cavernous Supercenters serving as the one-stop-shop of choice for value-minded consumers, often in rural or modest communities that offered few other choices. Fast forward to the present, and a year of rising prices fueled...
It may be a bad time for consumers and their wallets, but it’s proving to be a good time for the discounters and off-price retailers that cater to the growing demand for deals. With bargain hunting and budget sensitivity at record highs amid ongoing inflation...
In a week that began with Walmart being cheered for delivering strong results and ended with Amazon embarking on its sharpest round of job cuts ever, the performance gap between the two retail giants has not only reversed from its long-term trend but by some measures...
B2B customers’ demand for corporate gifting and custom merchandise services contributed to record earnings results for home retailer Williams-Sonoma, the company said Thursday (Nov. 17) during its quarterly earnings call. The company’s B2B segment achieved a 17% year-over-year increase during the quarter and is one...
Consumers’ desires for affordable luxury and a fun shopping experience are driving sales of sneakers even in the face of inflation and uncertainty, specialty athletic retailer Foot Locker said Friday (Nov. 18) during its quarterly earnings call. Catering to these trends, the company achieved better-than-expected...
Apparel retail company Gap Inc. made a huge turnaround this quarter in sales and profits even as global commerce faces continued challenges amid high inflation rates. The company, which also manages clothing brands like Banana Republic and Old Navy, revealed in its third-quarter earnings report...
