Retail

Retail
Luxury Brands Shed 50 Million Customers as Prices Climb
November 27, 2024

Luxury brands have shed roughly 50 million customers over two years as shoppers seek lower prices. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Retail
How True Religion’s Data-Driven Approach Powers Customer Loyalty and Holiday Campaign Success
November 27, 2024

As True Religion works to re-establish itself in the retail landscape, the brand is placing an emphasis on data-driven marketing strategies to drive both customer loyalty and sales. By leveraging insights to better understand consumer behavior, True Religion is focusing on standing out through product...

Retail
Nordstrom’s Digital Sales and Enhanced Customer Experience Drive Growth in Q3
November 26, 2024

While digital sales continued to perform well at Nordstrom, enhancements to the overall customer experience paid off as well, according to CEO Erik Nordstrom. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Retail
Best Buy Revenues Dip as Consumers Await ‘Deals and Sales’
November 26, 2024

Best Buy says cautious, deal-chasing consumers and the presidential election kept quarterly sales muted. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Retail
Ross, TJX and Gap Pivot as Consumer Spending Shift Poses Challenges
November 26, 2024

As consumers remain cautious with their spending amid ongoing economic pressures, leading retail companies encountered a mixed landscape in the third quarter. Ross Stores, TJX Companies and Gap reported varying results, with some challenges tied to shifting consumer behaviors and signs of resilience in the off-price...

Retail
Kohl’s Appoints Michaels Chief Ashley Buchanan to Succeed Retiring CEO
November 25, 2024

Kohl’s has appointed Michaels Companies CEO Ashley Buchanan to succeed its current CEO Tom Kingsbury when Kingsbury steps down on Jan. 15. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Retail
Macy’s Employee Accused of Concealing $132 Million in Delivery Costs
November 25, 2024

Macy’s has delayed its earnings call after discovering a multimillion-dollar “intentional” employee accounting error. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Retail
J.P. Morgan Weighs In on Retail’s Three Big Moments of Truth
November 25, 2024

We all heard the saying as kids when parents and teachers offered up these words of wisdom: You only get one chance to make a first impression. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Retail
Rush Hour Retail: How Geolocation Impacts Customer Experience During the Holidays
November 25, 2024

The holiday shopping season is retailers’ peak period. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...