Retail

Retail
Mastercard Debuts AI-Powered ‘Muse’ to Offer Shoppers Inspiration
November 30, 2023

Mastercard has introduced a generative artificial intelligence (AI) tool that acts as a personal assistant for shoppers. Rolled out by the company’s Dynamic Yield unit, Shopping Muse arrives at a time when consumers are increasingly using artificial intelligence (AI) to help with shopping and other parts of their daily routines....

Retail
Retailers Adopt ‘Returnless’ Policies to Cut Costs and Boost Satisfaction
November 30, 2023

Retailers are increasingly adopting “keep it” or “returnless” policies for unwanted products. The adoption of these policies is a response to the rising costs associated with returns and the need to streamline operations and retain customers, Reuters reported Thursday (Nov. 30). By allowing shoppers to...

Retail
The Year That Led to Farfetch’s Earnings Call No-Show 
November 30, 2023

After a year filled with surprising developments, Farfetch appears to be continuing its trend of unexpected moves. The online luxury retailer revealed this week that it will not be disclosing its financial results for the third quarter of 2023, and the scheduled conference call for...

Retail
Five Below Says ‘Value and Fun’ Drive Better-Than-Expected Sales
November 29, 2023

Specialty discount retailer Five Below said it is driving sales by offering customers both value and fun. The company has been finding “new, disruptive products at extreme value” and promoting them through its growing presence on social media, Five Below President and CEO Joel Anderson said Wednesday (Nov. 29)...

Retail
Foot Locker: Sales Bump Shows Personalized Retail a Good Fit
November 29, 2023

Foot Locker saw strong financial results over Thanksgiving weekend, and the sneaker and sportswear retailer decided to make a quick pivot in its full-year forecast, showing slightly improved sales trends attributed to its new approach to its retail stores, which aim to offer more than...

Retail
Richemont Has No Plan to Invest in Luxury Brand Farfetch
November 29, 2023

Cartier owner Richemont reportedly has no intention of investing in luxury retailer Farfetch. The company made that announcement Wednesday (Nov. 29) following the news that Farfetch could be considering becoming a private company, Reuters reported. Those reports said Farfetch founder Jose Neves was weighing the move following a rocky...

Retail
Black Friday Becomes Bleak Friday for Some Retailers
November 29, 2023

So far, this year’s holiday has been one of superlatives. Record online spending on Black Friday. Record Cyber Monday sales. The most people ever to shop during Thanksgiving weekend. But despite all this fanfare, Black Friday ended up being a disappointment for a number of retailers that depend on that day,...

Retail
As D2C Brands Seek Retail Boost, Madhappy Takes DIY Approach for Customer Immersion
November 29, 2023

Several direct-to-consumer (D2C) brands, such as apparel brand Madhappy, are taking a detour from the original playbook and stepping into the retail arena to weave closer connections with consumers. However, its venture into retail doesn’t entail partnering with an existing retailer to leverage their established...

Retail
How Mondelez Uses Data to Turn Consumers Into Lifelong Customers
November 29, 2023

Consumer packaged goods (CPG) companies, through their retail partners, sell scores of items every day that are essentials for individuals and households.  In these days of stress and uncertainty, as the holidays loom, it may be no surprise that candy and cookies are top of...