Today’s digital landscape requires retailers to bring their A-game to grabbing customers’ attention and loyalty. With the rise of eCommerce and online shopping, optimizing the customer experience has become paramount for driving revenue and staying ahead in the market. One powerful tool that has emerged...
Amazon Prime Day is now underway, and the eCommerce giant is determined to engage Prime members and stimulate spending. With lofty aspirations, Amazon aims to exceed its 2022 Prime Day of selling over 300 million items worldwide. Although the strategy of enticing customers during an...
Checkout.com says it is using artificial intelligence to onboard customers in under two minutes. The payments solutions provider on Tuesday (July 11) announced the launch of Identity Verification, an artificial intelligence (AI)-powered video verification tool. “Identity fraud is evolving, with deep fakes and deceptive documents growing in sophistication,”...
The direct-to-consumer (D2C) playbook really had a moment. It even had staying power through the pandemic as it provided brands with a way to reach consumers directly, bypassing traditional distribution channels and establishing a closer connection with their audience. D2C strategies enabled companies to control...
Despite being in operation for 12 years, The RealReal has yet to achieve profitability. However, other brands and retailers have observed the popularity of resale and are embracing it. This leads to the question of whether the efforts put into resale initiatives are truly worthwhile. ...
When consumers are shopping in stores in the post-pandemic age, they seek new checkout experiences that offer the same benefits they’ve grown accustomed to online. Kristjan Johannsson, general manager at LS Retail, told PYMNTS that unified point-of-sale (POS) technologies and software-as-a-service (SaaS) could help bring...
As consumers struggle with high prices, Walgreens is working to woo its loyalty program members. The pharmacy chain on Monday (July 10) announced “myW Days,” a weeklong event — July 23-29 — for members of its myWalgreens program offering rewards and savings on all items in-store, online and...
Amazon is offering Prime Day deals to draw shoppers to brick-and-mortar stores as well as its website. Both leading up to and during Prime Day, which begins Tuesday (July 11), Amazon Prime members are being offered discounts on in-store purchases of groceries and fashion items, Amazon said in a Thursday...
The story of consumer cutbacks on discretionary items, like apparel and beauty products, continues. But a new narrative is starting to emerge, as brands and retailers demonstrate a willingness to reevaluate their prices to align with changing consumer expectations. For example, Target’s quarterly earnings confirmed...
