It would seem that automation is no surefire solution to restaurants’ ongoing labor challenges. Casual dining chain Chili’s, for one, is halting at least one of its robotics tests, at least for the time being. On a call with analysts Wednesday (Aug. 24), discussing the...
As restaurants continue to struggle with labor challenges, many are coming up against capacity constraints during the busiest day parts while finding their staff under-utilized at off hours. In an effort to get more bang for its labor buck, New York-based fast-casual chain Shake Shack,...
A DoorDash glitch on Thursday (July 7) had customers hauling in free food and beverages, up to thousands of dollars’ worth. As The New York Post reported Friday (July 8), Twitter users discovered that, for the time being, they were able to place DoorDash orders...
As restaurants continue to seek out solutions for their labor challenges, many major brands are testing robotic solutions to automate the cooking process. Fast-casual Chinese restaurant chain Panda Express, which has more than 2,300 locations around the world, is the latest to join in. The...
Since the start of the pandemic, a range of different brands have been adding drive-thru lanes, noting elevated demand for the ordering channel. Now, fast-casual brand Smokey Bones, which has 62 locations across 16 states, announced Tuesday (June 21) that it would open its first...
Wendy’s initial metaverse efforts have yielded positive results for the quick-service restaurant (QSR) chain, given that the company is stepping up its virtual efforts. The company announced an expansion of this initiative Wednesday (June 15), a new branded experience in Meta’s Horizon Worlds called Sunrise...
Major bakery-café fast-casual chain Panera Bread is turning its focus to off-premise channels with its new digital-order-only format. On Friday (June 10), the brand announced the opening of a new “Panera To Go” concept in Chicago, the first of three test locations planned throughout the...
Today in food commerce, Taco Bell runs out of Mexican Pizza ingredients, and Subway rethinks its catering business. Plus, Finnish delivery kitchen startup Huuva raises funds. Taco Bell’s Mexican Pizza Relaunch Backfires with Out-of-Stocks Taco Bell’s move to change the conversation from supply chain...
While some food delivery aggregators are well on their way to global availability, United States category leader DoorDash has been relatively slow to expand to new countries. The San Francisco-based company has been focused on its offerings in its home country and in Canada, Australia,...
