Red Robin is leveraging digital technologies to improve its payment acceptance capabilities, removing friction from the purchasing experience. Paul Murphy, CEO of the Greenwood Village, Colorado-based casual dining chain, which has more than 520 restaurants across the United States and Canada, told analysts on a...
While restaurant subscription programs have in the past been far from a guaranteed success, Los Angeles-based Sweetgreen, a health-focused fast-casual chain, has seen positive results from its Sweetpass pilot, offering daily credits for meal purchases for a set monthly rate. Related news: Sweetgreen Launches ‘Sweetpass’...
For Dunkin’ parent company Inspire Brands, co-branded locations are not a new concept. The firm, which also owns Arby’s, Buffalo Wild Wings and Sonic, among others, has been opening joint Dunkin’ and Baskin Robbins locations for years. Now, it is trying out a new combination....
Restaurants may be more prepared for social distancing measures and contagion concerns than they were in, say, February 2020, but the mass outbreak of the omicron variant of COVID-19 has still had a major impact on many. The National Restaurant Association announced Monday (Jan. 24)...
With consumers’ digital ordering habits proving sticky almost two years after the initial outbreak of the pandemic, brands are readjusting to the new normal. Massachusetts-based, diner-style, full-service restaurant (FSR) chain Friendly’s, for one, is opening a fast-casual restaurant with a greater focus on off-premise sales....
Kroger, not content to rest on its laurels as the largest pure-play grocery retailer in the United States, is entering the quick service restaurant (QSR) space. After announcing a partnership with ghost kitchen solution Kitchen United back in August, the grocer announced Friday (Jan. 7)...
Those who approached the rapid expansion of the ghost kitchen with some skepticism may be feeling vindicated this week, as Reef Technology, one of the major players in the space, comes under scrutiny from regulators. Restaurant Dive reported on Thursday (Dec. 2) that in Florida,...
After being dealt a potentially devastating blow by DoorDash, Goldbelly is diversifying its business. On Tuesday (Nov. 9), the New York company, known for shipping local restaurants’ foods to consumers nationwide, announced the launch of Goldbelly TV, a platform for shoppable food content including livestreams...
The Cheesecake Factory, known for its full-service dining experience, has been permanently changed by the rise in off-premise. The Calabasas, California-based chain, which operates over 300 restaurants in the United States and Canada, shared with analysts on a call Wednesday (Nov. 3) discussing the restaurant’s...
