Target is hoping to catch up to rivals such as Kroger and Walmart in the ongoing grocery war. The company announced Monday, Aug. 14, that it has added former executives from Walmart and General Mills to its food and beverage team in a renewed effort...
The growing popularity of mobile order-ahead is hardly news in the restaurant industry, where customers — especially millennials — crave the convenience, speed and personalization of a mobile ordering experience both in quick-service restaurants (QSRs), coffee shops and fast-casual dining environments. Get the Full Story...
In the restaurant business, dirty hands are a deal-breaker. Just ask Chipotle, which has been subpoenaed after the most recent norovirus outbreak in one of its Virginia restaurants. Case in point: it’s never a good thing when the public and media are referring to a...
Things aren’t so bubbly for chewing gum companies and confectioners. The impulse buy is dead, and self-checkout lanes may be to blame. Customers who scan their own groceries aren’t dawdling in a gauntlet of temptations like in the olden days of grocery shopping; they’re in...
Digital ordering is a win for everybody. It’s easy for modern consumers, who would rather tap or click to order than talk to someone on the phone. It fuels better sales for restaurants, since customers often take advantage of digital customization options, driving higher ticket...
Another Norovirus outbreak couldn’t dent Chipotle’s confidence in itself as the QSR chain looks to raise prices to keep up with rising costs. But it sure took a chunk out of the restaurant’s stock prices. Get the Full Story Complete the form to unlock this...
Thanks to online ordering, every day may truly be TGIF at TGI Fridays. In the latest PYMNTS Mobile Order-Ahead Tracker™, Gail Seanor, senior director of marketing technology for TGI Fridays, tells PYMNTS how introducing mobile ordering has boosted off-premise sales 30 percent in less than...
The mobile revolution has hit the dining industry and is becoming a staple for QSRs, fast casual restaurants and beyond. And recently, some brands that have already introduced and found success through mobile ordering apps are experimenting with expanding mobile ordering real estate. Get the...
Many platforms want a slice of the digital pizza-ordering pie. Few, however, are equipped to dish up the kind of experience consumers demand. Pizza seems like a simple takeout meal from the customer’s end, and that’s how it should be — but it’s not as easy...