Independent and smaller chains new to rewards offerings may find themselves overwhelmed trying to go it alone. For most restaurants, the pandemic was just the beginning of revenue troubles. To survive lockdowns and other related challenges, eateries had to adapt quickly. Many adopted consumer-facing digital...
Taking a tip from digital, restaurants are personalizing the in-person payment experience with diner data. Take, for instance, Panera Bread, which is leveraging Amazon One pay-by-palm capabilities to identify loyalty members at the point of purchase. The fast-casual brand announced Wednesday (March 22) that it is rolling...
As restaurants seek to drive pickup adoption, McDonald’s is tapping geofencing to reduce wait times. The restaurant brand is updating its mobile order and pay capabilities to inform back-of-house staff when mobile order-ahead customers are near the store, such that the kitchen can prepare the...
Getting “butts in seats,” so to speak, at most restaurants used to be about delivering good food and a great experience. But inflation has put a big dent in consumers’ discretionary spending. New research finds that only 42% of U.S. consumers are willing to pay...
Panera Bread is leveraging Amazon One pay-by-palm capabilities to remove friction for loyalty members. The fast-casual brand announced Wednesday (March 22) that it is rolling out the option, whereby consumers can pay for their purchase by scanning their palms, to members of its MyPanera rewards...
As consumers seek increasingly convenient food options, restaurants are finding their place in grocery stores. In an interview with PYMNTS, Atul Sood, chief business officer at Kitchen United, the ghost kitchen and virtual food hall company behind grocery giant Kroger’s in-store multi-brand pickup and delivery restaurants, spoke...
Hungry for some information? You’ve come to the right place. The Provider Ranking Mobile Order-Ahead Apps is like the ultimate food court — of apps. This one gets zany, so drop the chalupa and follow along. There are so many ties it’s like being in your dad’s...
As restaurants remove payment friction to drive digital sales, MrBeast Burger is leveraging in-car capabilities. Tech provider Mavi.io, which creates in-car ordering and payment features, announced Tuesday (March 14) that the YouTuber-helmed virtual restaurant chain will be available for consumers to order from their connected...
With consumers increasingly seeking quick meal options, restaurants are making their way into the supermarket. In an interview with PYMNTS, Geoff Alexander, CEO of fast-casual chain Wow Bao, spoke to this shift. The brand recently announced that its partnership with Hissho Sushi, a company that...