Fast-casual restaurants are expanding their drive-thru efforts to attract convenience-seeking consumers, gaining share from QSRs. In this month’s wave of restaurant earnings calls, leading chains spoke to their efforts in the space. For instance, fast-casual giant Chipotle Mexican Grill, which has nearly 3,200 locations across...
As food prices rise, restaurants are being challenged to digitize or face mounting costs. In an interview with PYMNTS, Tim McLaughlin, CEO of Arlington, Virginia-based restaurant company GoTab, spoke to inflation’s effect on how restaurant managers are approaching technology. “It’s been good for us to...
This week in restaurants, Sweetgreen revives Sweetpass, Wingstop taps personalization and Domino’s reinvigorates its rewards. Los Angeles-based, health-focused fast-casual chain Sweetgreen, which has more than 180 locations, said on a call with analysts Thursday (Feb. 23) discussing its fourth-quarter 2022 financial results that it is...
Restaurant costs are rising, and consumers are craving solutions. The answer for many consumers trades effort for cost. Nearly half of restaurant customers opt for off-premises dining, and most choose pickup options over delivery. Cost is top of mind: 58% of takeout customers say they...
PYMNTS research shows that, while digital restaurant engagement may be erratic, it’s on the rise. The Context With restaurant prices on the rise and consumers feeling the impacts of those increases at three times the measured rate, many are cutting back on delivery. However, it...
Olo, in its attempt to touch all restaurant transactions, is going after drive-thru orders. The restaurant-focused B2B software-as-a-service (SaaS) platform shared Wednesday (Feb. 22), on a call discussing its fourth quarter 2022 financial results, that it is looking to dramatically increase its reach by powering...
Red Lobster has launched a line of frozen meals as consumers rethink their restaurant spending amid inflation. The casual dining chain, which has more than 700 locations across six countries, announced Tuesday (Feb. 21) the debut of its first line of frozen seafood products, including biscuits,...
This week in restaurants, Japan trials upscale vending machines, Chipotle experiments and eateries tap subscriptions. In an effort to revive its vending machine industry, Japan has been trying out options to purchase high-end foods such as wagyu beef, sashimi and caviar via these machines, as...
Toast is counting on drive-thru to offer the efficiency boost restaurants need amid current challenges. The restaurant technology company announced Thursday (Feb. 16) alongside its fourth-quarter 2022 financial results that it has acquired digital drive-thru signage company Delphi Display Systems in an effort to boost...