ResTech

ResTech
Visa and Uber Eats Team to Offer Restaurants Green Packaging
January 16, 2023

Visa has teamed with Uber Eats to help restaurants offer sustainable packaging. The partnership will give qualifying Uber Eats restaurants in New York, Los Angeles, Paris, London, and Madrid access to a $1 million fund for green packaging, the companies said in a Monday (Jan....

ResTech
Major Restaurant Brands Expand Drive-Thru to Reach New Audiences
January 13, 2023

This week in restaurant news, Shake Shack and Wendy’s tap drive-thru while Red Robin reevaluates priorities. As restaurants look to offset margin pressure from food and wage inflation, Shake Shack is turning to the drive-thru channel to boost efficiency. In a presentation to investors Tuesday...

ResTech
Subway Reportedly Explores Sale as Major Restaurants Rethink Their Business
January 12, 2023

Subway may be the latest high-profile restaurant to undergo a major change amid industry-wide challenges. The quick-service restaurant (QSR) is exploring a sale, valuing the company at more than $10 billion, The Wall Street Journal (WSJ) reported Wednesday (Jan. 11), citing unnamed sources. “As a...

ResTech
Restaurant Chains Tap Innovative Perks to Restore Customer Satisfaction
January 12, 2023

Bucking the trend of trimming back loyalty programs and digital innovations could help restaurant chains retain customers. Inflation has affected consumers’ dining habits, leaving both fine dining and quick service restaurants (QSRs) scrambling to make ends meet. Although PYMNTS’ research found that the rate of...

ResTech
QSRs Face Do-or-Die Decisions Over Value Menus
January 11, 2023

Inflation is putting QSRs in a bind with menu pricing, with all options posing serious challenges. While some major brands are scaling back their value menus, their margins unable to accommodate these deals amid rising costs, Del Taco is going the other way, taking advantage...

ResTech
Marc Lore’s ‘Wonder’ Pivots as Funding Dwindles for Costly Startups
January 10, 2023

Marc Lore’s would-be disruptive restaurant tech startup is changing course amid a difficult market. The Jet.com co-founder’s food company Wonder, which was initially intended to be something of a blend of food delivery, food trucks and ghost kitchens, bringing mobile kitchen vans to consumers’ homes...

ResTech
Top-Rated Restaurant Noma to Shut Dining Room in Post-Pandemic Pivot
January 10, 2023

Noma shows that even the most successful restaurants’ courses have been forever altered by COVID-19. The three-Michelin-star establishment in Copenhagen, Denmark, which has many times been rated the world’s best restaurant and which consistently ranks among reviewers’ top picks, announced Monday (Jan. 10) that it...

ResTech
McDonald’s Expansion Plans Include Staff Shakeup
January 08, 2023

McDonald’s will reportedly cut or reorganize its workforce as the fast-food giant looks to expand. That expansion, CEO Chris Kempczinski told the Wall Street Journal Friday (Jan. 6), could involve adding more restaurants and new types of restaurants as quick-service restaurants (QSRs) rethink their traditional...

ResTech
Chipotle Rolls out ‘Extended Reality’ to Boost Burrito Bowl Sales
January 06, 2023

As restaurants look to distinguish useful innovation from flashy technology, Chipotle is testing extended reality (XR). Stephanie Perdue, vice president of brand marketing at the fast-casual chain, explained in an interview with PYMNTS that the company’s latest augmented reality (AR) promotion, a branded Snapchat lens...