With 2022’s economic challenges, restaurants’ period of unchecked digital growth has come to an end. By the Numbers Research from PYMNTS’ recent study “12 Months Of The ConnectedEconomy™: 33,000 Consumers On Digital’s Role In Their Everyday Lives,” which draws from responses from tens of thousands...
As restaurants’ inflationary challenges continue, many are shifting focus from long-term bets to immediate practical solutions. In an interview with PYMNTS, Rick Stanbridge, executive vice president and chief information officer of Marco’s Pizza, a quick-service restaurant (QSR) brand with more than 1,000 stores across the...
While diners are aware of price increases, they’ve also noticed reduced hours in the restaurant industry. By the Numbers This, according to the latest edition of PYMNTS’ Digital Divide study, “The 2022 Restaurant Digital Divide: Restaurant Customers React to Rising Costs, Declining Service,” which surveyed...
Independent restaurants are planning to add four new digital features next year amid economic concerns. By the Numbers Research from PYMNTS’ new study, “Main Street Health Survey Q4 2022: SMBs Brace For A Recession,” which draws from responses from 500 U.S.-based businesses in October and...
Even while restaurants’ hiring recovers, McDonald’s and other brands are automating to reduce headcount and labor costs. That restaurant hiring might lead to problems. This, as the U.S. Bureau of Labor Statistics (BLS) data reported earlier this month revealed that the restaurant workforce grew significantly...
With lower restaurant sales, dining establishments may need to consider new cost-cutting strategies. Nearly all businesses are battling the economy’s continued inflationary cycle, coupled with dim consumer sentiment about when that cycle might end. However, eateries face their own particular issues as restaurant sales decline,...
If high global food prices weren’t enough, the restaurant industry is seeing fewer online orders too. By the Numbers PYMNTS’ new study “How The World Does Digital: Different Paths to Digital Transformation,” which drew from a survey of more than 30,000 individuals across 11 countries,...
As restaurant menu prices rise, diners are seeking out more affordable options. By the Numbers Research from the latest edition of PYMNTS’ Digital Divide study, “The 2022 Restaurant Digital Divide: Restaurant Customers React to Rising Costs, Declining Service,” which drew from a survey of 2,378...
The pandemic pushed many restaurants to reduce service or raise prices, which led many consumers to reduce their frequency of dining out. Baby boomers and seniors have reduced their frequency of dining out the most, with 40% of these consumers eating at restaurants less frequently....