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Think back to 2020 and 2021, when restaurant delivery was suddenly the pantry, kitchen and server to millions of Americans locked down at home. Operators fast-tracked solutions like the decision to open a digital front door that enabled diners to order online in brand-new ways....
Thousands of restaurants adopted mobile ordering during the pandemic, and now must go above and beyond to stand out from the competition. In this month’s “Restaurant Digitization Tracker®,” PYMNTS spoke with Karl Goodhew, chief technology officer at BurgerFi, about why data analysis is required to...
Restaurant technology platform Toast said the disproportionate challenges affecting independent restaurant operators provided a strong business opportunity to offer labor and productivity services to small- to medium-sized businesses (SMBs). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
Across the restaurant industry, brands including Dutch Bros and Starbucks are seeing their drive-thru sales increase, with the stark exception of quick-service restaurant (QSR) giant McDonald’s, a leader in the drive-thru space. Get the Full Story Complete the form to unlock this article and enjoy...
The pandemic forced restaurants to pivot and deploy online platforms for contactless ordering, unified restaurant software, curbside pickup and delivery services to meet consumers where they were. These technologies were already becoming popular in the quick-service restaurant (QSR) space, but table-service restaurants had to deploy...
Restaurant technology company Olo is aiming to improve the payment process and sales by allowing customers to use saved information across brands through its “new Borderless” feature. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
As restaurants deal with a tough labor market, business software company Oracle has debuted a mobile order and pay tool designed to let eateries “serve customers from anywhere.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
There’s a new sheriff in town in this month’s edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...
