You could call it the rise of the super-duper market, but however you choose to frame it, the proposed tie-up between Kroger and Albertsons is poised to rock the grocery category in ways never seen before. Even if the deal were to fall apart for...
When it comes to meeting consumers’ demand for digital convenience, independent restaurants are lagging behind their chain counterparts. Be it loyalty rewards or online ordering channels, independents are far less digitally connected. By the Numbers Research from the June edition of PYMNTS’ Digital Divide study,...
U.K.-based food delivery service Deliveroo is asking the question, “Do consumers want to pay for their burritos in multiple installments?” The company is now offering buy now, pay later (BNPL) via Klarna, the Mirror reported Tuesday (Oct. 11). Consumers are given the option to pay...
While most restaurant customers may dine weekly or a couple of times a month, a significant share makes restaurant purchases three times a week or more. Restaurants that can win over this high-value demographic have the chance to boost sales considerably. By the Numbers Research...
Digital platform for restaurants Toast has launched a new product that helps restaurants manage catering and wholesale orders as well as in-person, takeout and delivery business. Dubbed Toast Invoicing, the new product enables restaurants to create invoices and collect payments for all types of orders...
As restaurants continue to face labor challenges, many are using new digital solutions to get smarter about how they tackle the issue, quantifying productivity for more effective incentives. Michael Lotz, director of operations at Callie’s Hot Little Biscuit, a biscuit business with restaurants, a food...
Members of Generation Z may have grown up with technology, but new PYMNTS data finds it’s actually the previous generation that’s spearheading the restaurant industry’s digital shift. By the Numbers Research from PYMNTS’ study “Super Apps for the Super Connected,” created in collaboration with PayPal...
As restaurants’ labor challenges continue, putting pressure on both table service and delivery businesses, many eateries are turning to drive-thrus to drive sales and boost margins. In fact, even those that have never tried the channel (and never thought they would) are beginning to enter...
QR codes continue to be a key part of how consumers order and pay for their food within restaurants and without, whether they like it or not. In addition to the large share of restaurants that utilize the technology, additional kinds of food-selling venues have...