While customers may be returning to restaurants, growing comfortable with the prospect of onsite dining, restaurant operators, especially independents, are still facing significant headwinds. Labor shortages and supply chain disruptions are forcing many restaurants to find ways to do more with less. With data showing...
Restaurant management startup SpotOn is integrating Order with Google to help its restaurant clients streamline the online ordering process. The integration will give customers the ability to order directly through Google Search and Maps using SpotOn Order. Get the Full Story Complete the form to...
The automated drive-thru competition is heating up. McDonald’s recently revealed that it is trying out automated order-taking technologies at 10 drive-thru restaurants in Chicago. Customers will dictate their orders to the drive-thru’s computer, which will interpret the voice order via artificial intelligence (AI). The technology...
Restaurants are beginning to recover from the devastating events of the past 15 months, but the road is rocky. As the public sector aims to revitalize the restaurant industry with federal funds, the private sector is making its own efforts to help these struggling businesses....
On the one hand, restaurants have gone far more digital since the start of the pandemic. Mobile ordering has gone from the purview of early adopters to the mainstream, and digital technologies are being built into restaurants online and in the physical world. However, for...
It’s been said if you can’t stand the heat, stay out of the kitchen, a saying that would suggest Square is undaunted in its latest point of sale (POS) tech offering announced Thursday (May 20) that will pit it head-to-head against some of the biggest...
Square’s kitchen display system (Square KDS) is now available to restaurants as a stand-alone product via subscription, according to a press release emailed to PYMNTS. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...
We’re in a moment of flux for restaurants as the vaccine rolls out across the country and consumers gear up for a summer of gathering and connections. The question remains for restaurant operators — what role will the digital innovations of the past 14 months...
As the vaccine rolls out across the United States, with more than 30 percent of the adult population fully vaccinated, consumers are returning to restaurants, looking to satisfy their pent-up demand for meaningful culinary experiences (and for meal options that do not involve doing more...
