ResTech

ResTech
Dating App Usage May Extend Valentine’s Day Until April for Restaurants
February 13, 2023

Valentine’s Day comes just once a year, but tableside eateries could leverage innovative partnerships to extend romance-driven profits throughout the calendar’s other months. Feb. 14 is a key day for restaurateurs, as fine dining and other tableside eateries can reliably fill their tables with couples...

ResTech
Food Delivery Firms Turn Focus to Merchant and Driver Loyalty
February 10, 2023

This week in restaurants, DoorDash adds driver features, Grubhub upgrades white-label offerings and Chipotle automates. One of DoorDash’s key competitive advantages over other aggregators in the United States, its geographical coverage, depends on the widespread availability of drivers. As such, hiring and retention are a...

ResTech
Popmenu CFO Says It’s Time for Hospitality Tech to Shine
February 09, 2023

As much as surviving the pandemic tested restaurants’ resiliency, new digital tools are now allowing them to play offense. During the pandemic, the restaurant industry underwent 10 years of advances in 10 weeks, Mark Hoyt, CFO at restaurant solutions provider Popmenu, told PYMNTS. “All these companies pivoted...

ResTech
KFC Reaches Digital Holdouts With Conversational Commerce
February 08, 2023

Yum Brands is bringing in-store customers into the digital fold with increasingly frictionless ordering options. The quick-service restaurant (QSR) giant, parent of KFC, Pizza Hut, Taco Bell and The Habit Burger Grill, shared on a call with analysts Wednesday (Feb. 8) discussing the company’s fourth-quarter...

ResTech
Chipotle Smartens Rewards With Personalized Perks to Prevent Inflationary Trade-Down
February 07, 2023

With inflation-concerned consumers minding their restaurant spending, Chipotle is getting smarter with its rewards. The fast-casual giant, which has nearly 3,200 locations across five countries, on a call with analysts Tuesday (Feb. 7) discussing its fourth-quarter 2022 financial results, shared how its investment in its...

ResTech
Toast Wants to Help Diners ‘Order With Google’
February 07, 2023

ResTech firm Toast has teamed with Google to streamline online ordering. The company has integrated Order With Google into its platform, allowing restaurants to unlock a new channel for orders, Toast said in a Tuesday (Feb. 7) news release. “As restaurants look to optimize their...

ResTech
QSRs Leverage Coffee to Perk up Traffic
February 03, 2023

This week in restaurants, QSRs bet on coffee, Subway breaks records and tech providers consolidate. Quick-service restaurants (QSRs) are noting the growth potential in coffee, as the beverage, an everyday purchase for many consumers, poses an opportunity to keep customers coming back. McDonald’s, for instance,...

ResTech
Chili’s Pulls Back Coupons and Raises Prices Despite Consumer Trade-Down
February 01, 2023

Chili’s is raising prices, counting on loyal customers to step up as price-sensitive diners withdraw. The casual dining giant’s parent company Brinker International shared Wednesday (Feb. 1) on a call discussing the company’s second quarter FY2023 financial results that traffic was down 6% year over...

ResTech
Restaurants Partner With Kroger and Other Grocers to Boost off-Premise Sales
January 27, 2023

This week in restaurants, eateries expand to grocery stores, add ghost kitchens and face regulations. Throughout the last couple of years, restaurants have been seizing on the opportunity to attract new customers in highly trafficked areas by teaming up with grocers to offer in-store locations....