Fast-casual brand Panera Bread, which has more than 2,100 bakery-cafes in the United States and Canada, is testing artificial intelligence (AI) voice ordering technology at two of its upstate New York locations. Get the Full Story Complete the form to unlock this article and enjoy...
Calling in via phone may not be the speediest or most efficient way of placing a restaurant order, but for many consumers, it is still one their go-to methods. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
It would seem that automation is no surefire solution to restaurants’ ongoing labor challenges. Casual dining chain Chili’s, for one, is halting at least one of its robotics tests, at least for the time being. Get the Full Story Complete the form to unlock this...
Restaurants that do well on third-party aggregators’ marketplaces may have better luck getting customers to adopt self-service ordering technology. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
The staff at Danny Meyer’s New York City restaurants may soon include robo-voice assistants. On Tuesday (Aug. 23), ConverseNow, a company that offers artificial intelligence (AI) voice ordering assistants for restaurants announced a $10 million post-Series-A investment from Enlightened Hospitality Investments (EHI), a growth equity...
As restaurants’ labor challenges continue, a range of solutions are emerging to tackle the issue in creative ways. Bite Ninja, for one, a Memphis-based tech startup offering a remote work solution for select restaurant jobs, announced Tuesday (Aug. 23) that it had raised $11.3 million...
While restaurants at the heart of a global city like New York might typically expect to see a rush of tourists over the summer, the pandemic’s ongoing impact on travel is changing the game for these city-center eateries. Plus, with many consumers still not back...
As restaurants seek to cut down their labor needs, they may want to reevaluate how they take reservations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...
As restaurants work to drive frequency and build brand affinity, many are looking to reward consumers with deals and perks that extend beyond their menus. IHOP, for one, the Glendale, California-based casual dining breakfast chain with more than 1,700 locations around the world, announced Monday...
