It would seem that automation is no surefire solution to restaurants’ ongoing labor challenges. Casual dining chain Chili’s, for one, is halting at least one of its robotics tests, at least for the time being. Get the Full Story Complete the form to unlock this...
Restaurants that do well on third-party aggregators’ marketplaces may have better luck getting customers to adopt self-service ordering technology. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
The staff at Danny Meyer’s New York City restaurants may soon include robo-voice assistants. On Tuesday (Aug. 23), ConverseNow, a company that offers artificial intelligence (AI) voice ordering assistants for restaurants announced a $10 million post-Series-A investment from Enlightened Hospitality Investments (EHI), a growth equity...
As restaurants’ labor challenges continue, a range of solutions are emerging to tackle the issue in creative ways. Bite Ninja, for one, a Memphis-based tech startup offering a remote work solution for select restaurant jobs, announced Tuesday (Aug. 23) that it had raised $11.3 million...
While restaurants at the heart of a global city like New York might typically expect to see a rush of tourists over the summer, the pandemic’s ongoing impact on travel is changing the game for these city-center eateries. Plus, with many consumers still not back...
As restaurants seek to cut down their labor needs, they may want to reevaluate how they take reservations. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...
As restaurants work to drive frequency and build brand affinity, many are looking to reward consumers with deals and perks that extend beyond their menus. IHOP, for one, the Glendale, California-based casual dining breakfast chain with more than 1,700 locations around the world, announced Monday...
As DoorDash, the U.S.’s leading aggregator, looks to retain (and grow) its share of the digital ordering market in the face of growing competition from direct channels, the company is unveiling new tools to address restaurants’ anxieties about going through third parties. Get the Full...
Restaurant software and payments solution company Lavu is letting customers in the U.S. and Canada integrate third-party delivery platforms into their point-of-sale systems. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
