As restaurants recover from the devastating effects of 2020 and face new virus-, labor-, supply-chain and inflation-related challenges on an ongoing basis, eGift cards are a vital tool to provide much-needed additional revenue and to acquire new customers. Get the Full Story Complete the form...
Funds are pouring in for automated solutions that promise to reduce labor needs at every step of the restaurant supply chain. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
In the year ahead, Shake Shack is turning its focus to boosting in-restaurant ordering options, investing in self-service kiosks and its new drive-thru concept, even as own-device digital purchasing dips from its quarantine highs. Get the Full Story Complete the form to unlock this article...
As restaurants’ labor challenges combine with rising food costs and other supply chain issues to present new challenges, the need to leverage technology for greater operational efficiency becomes increasingly pressing. As such, many businesses are seeking out automated solutions to reduce their labor needs, leading...
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Today in food commerce, Deliveroo gears up to try out ultrafast grocery delivery, and major aggregators struggle to make the economics of the model work. Plus, a New York City burger chain gets ready to launch a location in the metaverse. Get the Full Story...
This week, two days before major restaurant brands McDonald’s and Panera Bread made headlines for their trademark filings showing plans to open metaverse restaurants, New York-based online ordering solutions provider Lunchbox actually beat them to the punch. Get the Full Story Complete the form to...
Today in food commerce, Chipotle is relying on its loyal fans to stick with the brand through dramatic price increases, while McDonald’s is planning a fully virtual metaverse location. Plus, CPG brands are not leaning on digital channels. Get the Full Story Complete the form...
Chipotle Mexican Grill’s recent price increase successes are a testament to the affinity the brand has built with its fans. In December, the Newport Beach, California-based fast-casual giant, which has nearly 3,000 locations across five countries, increased prices by 4%, leading to a total year-over-year...
