Even shoplifters have rights, and when push comes to shove, shoplifters will push to have their rights recognized in court. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
As retailers expand their omnichannel efforts with in-store pickup, they are faced with a challenge: What is the best way to help their customers retrieve their orders from their brick-and-mortar stores? Home Depot, for example, is taking a page out of the Amazon retail playbook...
One year in, the changes at Whole Foods Market, post the acquisition by Amazon, are rankling some of the grocery giant’s employees and its supply chain. The Wall Street Journal (WSJ) reported that some suppliers are upset with the rates that are being levied by Whole Foods....
As competition makes it challenging for retailers to retain customers, Walmart has created a new position of chief customer officer, which will be responsible for its in-store and eCommerce offerings. Former American Express executive Janey Whiteside will fill the role, which is geared toward bringing...
The vacancy rate at malls around the country hit 8.6 percent in the second quarter, marking the highest level since back in 2012 when the U.S. was crawling out of the last recession. Get the Full Story Complete the form to unlock this article and...
What to do for the shopper with champagne tastes — and a beer budget? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...
To boost customer service, look to the robots? The Wall Street Journal (WSJ) reported that retail giants, such as Walmart and Target, want to automate some operational functions, with an eye on giving staff more time to personally attend to consumers. For Target, it’s a matter of...
Meal kits are a crowded vertical, so the brands behind these convenient dinner solutions must find ways to stand out. It’s not enough to offer the convenience of a subscription, even one with lots of customizable options, since that’s what every meal kit-maker is doing....
WeWork — the ever-expanding, office-sharing mega-firm — is officially kicking off its launch into retail. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...
