In the wake of Panera Bread’s $8.99 per month “all the coffee you can drink” loyalty program that debuted this week, it’s worth taking a look at the online-offline dichotomy for loyalty programs. Analysis finds that retailers are overcoming the “last mile” of resistance to...
As part of an experiment to determine if suburban diners like its more upscale restaurants as much as those who live in cities, Taco Bell will change three traditional locations into Cantinas in 2020. The quick-service restaurant (QSR) brand opened its inaugural Cantina in 2015...
When the going gets tough, the tough — buy soup, apparently. And lots of it if recent reports from last weekend are to be believed and Americans are rushing to stores and clearing the shelves of soup and other canned goods. Consumers are apparently hoarding as they...
Clothing company J.Crew said an unknown hacker accessed some of its customers’ online accounts almost a year ago, according to reports. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
Logistics and eCommerce giant Amazon is collaborating with luxury fashion brand Diane von Furstenberg (DVF) to curate an online experience aimed at shining a spotlight on women in honor of Women’s History Month, according to a report. Get the Full Story Complete the form to...
It was a big night in California for Biden and Sanders Tuesday (March 3). But if you’re a retailer — especially a small-to-mid sized retailer — you’re on the cusp of celebrating a victory as well. Get the Full Story Complete the form to unlock...
For Teel Lidow, it was supposed to be a vacation, not a business trip. He went to Chile, expecting to return to New York without incident. But after taking off, he realized it would not be a normal flight. The plane landed in Ecuador for...
The connected consumer wants to feel more connected. That’s one of the conclusions drawn from a new report on customer loyalty from Merkle, and it holds some clues for retailers looking to improve the recency and frequency of customer visits and purchases. Get the Full...
As the COVID-19 virus, or coronavirus, unfolds, financial technology provider WEX Inc. has cut its Q1 revenue outlook. The firm said in an announcement it has been keeping a close eye on the coronavirus situation and assessing its effect and that “the health and safety...
