Subscriptions

Subscriptions
Consumer Demand for Deals Fuels Rise of Discount Subscriptions
April 18, 2024

With consumers seeking more bang for their buck, retail merchants are rising to the occasion, offering discounts for subscribing, PYMNTS Intelligence finds. By the Numbers The PYMNTS Intelligence study “The Replenish Economy: A Household Supply Deep Dive,” created in collaboration with sticky.io, drew from a survey of...

Subscriptions
Recurly Adds New Dashboards to Subscription Management Platform
April 17, 2024

Subscription management firm Recurly has added new dashboard reports to its platform. The reports have built-in benchmarks based on trends of more than 60 million subscribers on Recurly. They bring benchmarking data and analytics to merchants, letting them quickly identify opportunities, make informed decisions and drive growth...

Subscriptions
VIP Subscribers Demand Transparency at the Point of Checkout
April 09, 2024

Consumers who enroll in retail subscriptions for exclusive access demand to be kept in the loop about the status of their purchase through to the end of the transaction. By the Numbers PYMNTS Intelligence’s “The Impact of Subscription Models on Consumer Choice” drew from a...

Subscriptions
Funds Pour in for D2C Wine as Millennials Seek Boozy Subscriptions
April 05, 2024

With younger generations getting more of their day-to-day needs met via direct-to-consumer (D2C) subscriptions, investors are backing eCommerce wine platforms by the millions. Most recently, brand acquisition firm Full Glass Wine Co., which focuses on the D2C wine category, announced that it raised $14 million in...

Subscriptions
Card Networks, FinTechs Help Consumers Navigate Subscriptions Maze
April 03, 2024

From Netflix and Spotify to Amazon Prime, it’s increasingly common for consumers to maintain multiple subscriptions. However, juggling these subscriptions across a web of apps can be challenging, especially when each platform has its own terms and conditions, potentially resulting in unexpected charges, even after...

Subscriptions
Discount Refill Subscribers Demand Flexibility
March 26, 2024

Across retail subscribers, those who participate in discount refill programs are disproportionately likely to demand the option to switch it up when they need to, PYMNTS Intelligence research reveals. By the Numbers The PYMNTS Intelligence report “The Impact of Subscription Models on Consumer Choice,” created...

Subscriptions
Coupang Eats Taps Free Delivery Subscription Model as Aggregators Drive Frequency
March 26, 2024

Coupang has become the latest to offer a fee-free fulfillment subscription through its on-demand delivery aggregator — a move that comes as key players in the space around the world turn to paid memberships to drive frequency amid consumers’ hesitation to pay the premium for convenience....

Subscriptions
Subscription Merchants Alienate Their Best Customers With Excessive Marketing
March 15, 2024

To maintain the loyalty of retail subscriptions’ best customers, PYMNTS Intelligence findings show, it is essential to maintain a light touch. By the Numbers The report 2023 “The Subscription Commerce Readiness Report: The Loyalty Factor,” a collaboration between PYMNTS Intelligence and sticky.io, draws from a census-balanced survey...

Subscriptions
D2C Food Subscriptions Drive Loyalty by Courting Pet Parents
March 08, 2024

As direct-to-consumer food providers compete to become more relevant in consumers’ day-to-day lives, ButcherBox is expanding its reach into pet food, creating more occasions for its customers. The D2C meat and seafood brand launched its ButcherBox For Pets line Feb. 27. ButcherBox founder and CEO Mike Salguero discussed in an...