Subscriptions

Subscriptions
Free Shipping and Other Perks Can Turn Casual Subscribers Into Loyal Customers
January 03, 2024

People make resolutions in the new year and companies, including subscription-based firms, review their prices. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Subscriptions
Top-Performing Subscription Merchants Recover 60% of Failed Payments
December 28, 2023

Subscription companies lose an average of 9% of sales to failed payments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Subscriptions
Convenience Drives Retail Subscription Adoption in Q4
December 28, 2023

With convenience emerging as the primary motivation for retail subscription adoption, retailers are challenged to adapt their strategies to meet customer expectations and capitalize on this growing trend. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Subscriptions
Top-Performing Subscription Merchants Let Their Customers Take a Break
December 27, 2023

Top-performing retail subscription merchants offer their customers the option to take a step back, while merchants that do not provide this kind of flexibility tend to struggle. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Subscriptions
6 in 10 Subscription Merchants Drive Conversion With ‘Buy Buttons’
December 22, 2023

As subscription merchants look to reduce transaction friction to increase conversion, the majority now offer “buy buttons.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Subscriptions
Subscription Merchants Tap Audiobooks to Drive Consumer Loyalty
December 20, 2023

As businesses compete for subscribers’ long-term loyalty, key players are increasingly leveraging audiobooks to keep customers coming back. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Subscriptions
SiriusXM Sued Over ‘Burdensome’ Cancellation Process by NY AG
December 20, 2023

A new lawsuit accuses SiriusXM of making it too hard for customers to cancel subscriptions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Subscriptions
Retail Merchants Focus on Loyal Subscribers to Shore Up Sales
December 20, 2023

In the last two years, due to persistent inflation and consumers returning to normal life, retail product subscriptions have steadily decreased from pandemic boom times to reach levels equivalent to 2019. This sharp correction in demand is common across all retail categories. To combat cancellations,...

Subscriptions
High-Income Consumers Tap Pay-by-Bank Payments for Subscription Bills
December 19, 2023

Account-to-account (A2A) payments are catching on for subscriptions, especially among high-income consumers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...