Warby Parker and Walmart are taking different approaches to getting customers to buy new eyewear. Plus, baby registries pair advice and commerce to meet customers’ needs, and all the latest news from Amazon and Walmart. Data: 3.5%; 3%: Share of all consumer spending owned by...
Retailers must adopt a digital-first approach to improve physical shopping experiences. Plus, the global spending on China’s Singles’ Day blows away how much shoppers spent on Amazon Prime Day, and Amazon pushes to simplify holiday gift-giving with its new address-free tool. Data: $74B: Amount shoppers...
Netflix embraces contextual commerce, and Adidas is staring at $1.2 billion in lost sales because of factory closures and supply chain bottlenecks. Plus, Apple’s privacy changes hamper Poshmark’s Q3 sales. Data: $1.2B: Expected hit to Adidas’ sales in the next two quarters because of Vietnam...
Retailers are borrowing from the direct-to-consumer playbook in their new store concepts. Plus, resale marketplaces find a “compelling opportunity” among the supply chain bottleneck, and brands take their competition virtual as the metaverse goes mainstream. Data: 10M: Number of items that will run through thredUP’s...
Peloton’s drop and Planet Fitness’ rise could signal the end of the growth of connected fitness. Plus, Amazon gives deals to customers who use payment services, and better artificial intelligence brings chatbots back to the forefront. Data: 68%; 63%: Share of millennials and Gen X...
Bogus returns, promotion abuse and other customer service tricks are costing large retailers upwards of $90 billion. Plus, we have all the latest news from Amazon and Walmart, and Pinterest’s CEO is confident in the company’s ability to be a standalone company. Data: 35K: Square...
Etsy positions itself as the antidote to commoditized eCommerce platforms. Plus, Wayfair hints that it will have a larger physical presence next year, and shopping centers face a traffic problem heading into the holiday shopping season. Data: 29M: Active Wayfair customers as of Sept. 30....
The Affirm president sees BNPL offerings as a way to increase flexibility and transparency for consumers and merchants. Plus, Allbirds goes public and expects to turn a profit quickly, and CVS says healthcare customers are “incredibly challenged” by the muddled landscape. Data: $2.16B: Value of...
Kohl’s and Best Buy are setting up for a self-service holiday shopping season. Plus, the direct-to-consumer approach is overhauling the mall-based ear-piercing market, and retail brands are catering to high-value enthusiasts. Data: 61M; 226M: Number of Americans using at least one retail subscription service and...
