The tally on Thanksgiving weekend keeps favoring the digital-first economy, with in-store shopping on the decline and eCommerce sales dramatically rising as expected. Shoppers have taken the online shopping habits they adopted in the wake of COVID-19 and used them to level up their Black Friday game...
Walmart recently announced that it is acquiring “select assets” of peer-to-peer delivery service JoyRun, while the digital-first holiday shopping weekend got off to a hot start as Thanksgiving looked more like Cyber Monday. In secondhand retail, the pandemic has created a new role for pawn shops, while in next-generation debit, firms are examining virtual...
A pandemic-powered surge in individuals wanting to learn how to play piano and guitar has provided the nation’s biggest retailer of musical instruments with a second chance at life. In clothing retail, rental platform Wardrobe is gaining a geographic footprint in the southern U.S. and growing its presence in the “peer-to-peer”...
eCommerce wine and beverage alcohol sales continue to outperform last year’s levels during COVID-19. In merchant innovation, small to medium-sized businesses (SMBs) have responded to public health needs and shoppers’ new demands by rolling out omnichannel approaches to sales. And in mobile payments, Google Pay recently debuted a redesign that included...
To say nothing is the same as it was six months ago is an exaggeration. What we are doing, in many regards, hasn’t changed that much. But how we are doing it – from how we work, to how we eat, to how we shop, to how we...
While there are many ways to go about answering the question of what consumers want, the simplest answer can be offered in a single word: more. They want more rewards offerings, and they want more richly embedded mobile choices from financial services providers. Doing more often means giving more...
While the demise of cash has long been forecasted, it never quite seems to happen. Yet it’s undeniable that eight months of COVID-19 have sped up the process, as payments of all kinds – consumer, B2B, government, payroll, healthcare and more – are increasingly ditching the paper in favor of...
JD.com experienced a surge in net revenues for its most recent quarter amid a pandemic-bolstered rise in eCommerce. In personal finance, average consumer-level credit card balances have fallen during the course of the pandemic. And in banking technology, a sizable number of consumers in the United States don’t use mobile banking...
Shogun is expanding and simplifying online merchants’ ability to build sophisticated yet streamlined web stores. In healthcare, some consumers plan to get the COVID-19 vaccine, while others say they won’t or likely won’t get it. And in payment methods, many disbursements are sent through legacy methods, but younger consumers are the...
