If a customer wants some red Nike running shoes in size 11, he can use his web browser or phone to navigate to Nike’s website, find the shoes, choose the color and select a size — or he can just say, “Alexa (or Google, or Siri),...
Amazon isn’t the only one with a voice-activated assistant. Daimler is rolling out its own with its new Mercedes A-Class, unveiled late last week. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Google Home is making some inroads against Amazon’s Echo devices, powered by its voice-activated personal assistant, Alexa. According to Search Engine Land, Consumer Intelligence Research Partners (CIRP) said that Google Home represented 40 percent of the units sold during the holiday selling period in the...
Amazon continues its mobile journey – as TechCrunch reported, the company has added voice integration to Alexa for the Android app. The initial rollout will be available via Google Play and the Amazon Appstore. Until now, the app has primarily served as a tool for...
If voice commerce is the future, then multi-modal commerce may be the future’s future. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...
The 2018 Amazon Alexa Voice Challenge is a different competition than in years past — naturally, since the voice-activated assistant herself has evolved and matured, and so has the voice-activated landscape. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
Amazon, undeniably, has the early lead in the race for smart speaker dominance. Its Echo line of products powered by Alexa — the voice-activated, artificially intelligent brains behind the operation — has 25,000 skills, 25,000 developers and commands roughly 70 percent of the home smart speaker market today. Experts estimate...
Voice commerce isn’t just about buying things. It’s also about returning things, exchanging things, tracking orders, reordering and improving the customer experience by answering questions whenever, wherever and however they’re asked. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
In what feels like the blink of an eye — and pushed by the breakout success of Amazon’s Echo line of smart speaker products — the idea of regularly interacting with a voice-controlled virtual assistant has gone from being the stuff of science fiction and...
