(source: en.wikipedia.org)
As online retail subscriptions gain share from physical stores, Chewy is leveraging its Autoship auto-fill program to win customers from its more traditional competitors. The company shared in a letter to shareholders accompanying its fourth quarter and full year fiscal 2023 financial results Wednesday (March 20)...
As direct-to-consumer (D2C) brands look to win customers’ loyalty in an increasingly crowded eCommerce landscape, Grove Collaborative contends that those that can meet more of consumers’ day-to-day needs have a better shot at holding their own against retail giants. Jeff Yurcisin, CEO of the household and personal...
FinTech startup AutoSettle launched a platform to improve the vehicle-buying process in Australia. The platform is the world’s first virtual settlement exchange for cars and offers instant and secure transactions, according to a Wednesday (March 20) news release. “AutoSettle is set to redefine the landscape of vehicle transactions in...
For years, the working relationship between Amazon and FedEx has been a little unpredictable. Once, the two corporate behemoths enjoyed a symbiotic partnership, but in 2019, they drifted apart, eventually cutting ties altogether in what one Amazon executive labeled a “conscious uncoupling at its finest.” ...
FedEx and Amazon reportedly engaged in discussions last year about a potential partnership to handle the increasing volume of eCommerce returns. Although no deal was reached, the talks underscore the shifting dynamics in the parcel delivery industry, The Wall Street Journal (WSJ) reported Monday (March 18). The discussions revolved around...
LinkedIn says it is exploring a gaming element for its employment networking platform. “We’re playing with adding puzzle-based games within the LinkedIn experience to unlock a bit of fun, deepen relationships, and hopefully spark the opportunity for conversations,” a spokesperson told PYMNTS Sunday (March 17). “Stay...
TikTok’s troubles apparently go beyond a possible ban in the U.S. The social media platform has seen user growth slow for the first time in its history, The Wall Street Journal (WSJ) reported Sunday (March 17), citing sources familiar with the matter. That report lists...
Latin American eCommerce and payments firm Mercado Libre is reportedly set to invest a record $2.5 billion in Mexico this year, up from the $1.6 billion spent in 2023. The investment will be distributed across various business areas, including warehouse expansion, logistics network enhancement, loan...
When it comes to providing a satisfying experience that keeps customers coming back, direct-to-consumer (D2C) brands are falling behind, PYMNTS Intelligence research suggests. By the Numbers The PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces,” created in collaboration...