(source: en.wikipedia.org)
Social platforms have long influenced what consumers browse and buy, but the next step is to determine whether they can also hold the money that enables those decisions. That question comes into sharper focus as X prepares to introduce X Money, a payments and financial...
Watch more: Need to Know With Scott Saeger of David’s Bridal David’s Bridal just made it possible to find, fall in love with, and buy a wedding dress without ever opening a browser tab. Here’s why that changes everything, and not just for brides. Somewhere...
Online shopping has made buying and returning clothing seamless for consumers. But for retailers, returns have become an expensive problem: The process requires retailers to pay to retrieve any garment that does not fit before inspecting it and deciding what to do with it, often...
OpenAI has added new features that it said will enhance the experience of shopping within ChatGPT. The updates include more visual shopping in ChatGPT and support for product discovery by the Agentic Commerce Protocol (ACP), which will bring additional information into ChatGPT, the company said in a Tuesday (March 24) blog post. OpenAI...
Watch more: The Edit With Visa’s Andrew Torre ChatGPT’s consumer debut may have been only three years ago, but Visa’s leadership said the company is hardly new to artificial intelligence (AI) or turning it into a commercial advantage. In a conversation with PYMNTS CEO Karen...
Google has updated its Universal Commerce Protocol (UCP), the agentic commerce standard launched in January. Since then, the tech giant said on its blog Thursday (March 19), the company has worked with “community contributors” on new options for the UCP. Among these is a new...
Shopify’s president says the company is making a significant push towards agentic shopping. Speaking at the Upfront Summit in LA, Harley Finkelstein argued that agentic artificial intelligence (AI) can serve as a new entry point for eCommerce merchants. “We’re going to begin to use these agentic applications as these...
Chinese eCommerce giant JD.com has launched a shopping platform in Europe. Joybuy, which debuted Monday (March 16), serves six European countries, including the U.K. and Germany, along with the Netherlands, France, Belgium and Luxembourg. “The UK and Europe have some of the savviest shoppers in the world, and we’re...
Stitch Fix used its fiscal second-quarter earnings call to highlight how artificial intelligence and data-driven personalization are reshaping the way consumers discover and purchase apparel on its platform. The company described a retail model powered by algorithms, data signals and stylist collaboration. Rather than relying...