Consumer Insights

Consumer Insights
Should Retail Worry About Millennials’ Love For Dollar Stores?
June 20, 2016

Retailers often treat millennials with a mix of attraction and disdain that mirrors the “can’t live with them, can’t live without them” way of life. Whatever their opinions, any merchant worth its salt is already targeting millennial consumers to shore up their consumer base of the future....

Consumer Insights
Can AIs Put An End To The Retail Boycott?
June 17, 2016

Despite the millions of ways social media was supposed to make life simpler and more convenient, retailers have long since found that it’s not the selling playground that they once imagined it to be. More often than not, brands are running afoul of their shoppers’ preferences...

Consumer Insights
The Fast Food Economy Flip
June 16, 2016

Americans would rather eat out than cook at home, says the latest data from the U.S. Census Bureau. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Consumer Travel Spend — Dark Days Ahead?
June 16, 2016

A new report from Piper Jaffray, a U.S. investment bank and asset management firm, suggests that consumer spending on travel-related expenses has peaked. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Consumer Insights
US Consumer Sentiment Falls Amidst Weakening Job Market
June 13, 2016

An 11-year-high satisfaction rate with the state of the U.S. economy is doing little to keep the U.S. consumer happy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Consumer Insights
Business Smartphones Shipments Slump
June 10, 2016

Weakening global demand is starting to show cracks in the smartphone market, a new report has found. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Consumer Insights
Price Is The Bottom Line In Online Retail
June 08, 2016

If there’s one effect online shopping has had on the general consumer experience, it’s that the average shopper now spends much more time researching the products they want to buy before pulling the trigger. However, a new study suggests that this may all come down...

Consumer Insights
The Retail Politics Of Trump And Airbnb
June 01, 2016

Politics and retail usually mix like oil and water. Look no further than the situation Target seems to have embroiled itself in by making a simple announcement on its in-store bathroom policy. Such a vitriolic reaction to an innocuous issue might make a casual observer...

Consumer Insights
Retailers Struggle To Win Shoppers Away From Amazon
May 27, 2016

Conventional wisdom about online shopping says that the average consumer would rather test a product out in store before pulling the trigger and ordering it online. It hasn’t been a very good year for conventional wisdom, though, and a recent Internet Retailer survey just poked...