Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Anthropic Expands Integrations With Claude for Financial Advisors
October 27, 2026

Anthropic has added more connectors from partners to its Claude for Financial Advisors, the company said in a Tuesday (Oct. 27) update to an article originally published Sept. 14. The list of connectors in the updated article now includes 22 connectors to tools used by...

Artificial Intelligence
Amazon Tells Engineers Outcomes, Not Tokenmaxxing, Define AI Success
October 27, 2026

For software engineers and managers, the way to determine good artificial intelligence (AI)-powered engineering practices is through long-term outcomes, Terk Terkowitz, vice president and distinguished engineer, Worldwide Amazon Stores, wrote in a memo shared with software engineers across Amazon and posted online Tuesday (Oct. 27). Terkowitz contrasted that...

Artificial Intelligence
Block’s Dessa Fixes the Conversation, Not the Checkout
October 27, 2026

Voice commerce has faced the same obstacles for a decade, including turning spoken requests into accurate orders, verifying customer identity and completing payments without delays. In 2016, PYMNTS CEO Karen Webster wrote about the potential of voice-enabled payments through Amazon’s Alexa. What Alexa could not...

Artificial Intelligence
Oracle Integrates Enterprise Data and Applications With OpenAI Frontier AI
October 27, 2026

Oracle and OpenAI have partnered to develop a user experience that will bring together Oracle applications, enterprise data and cloud services, and OpenAI frontier models, Oracle said in a Tuesday (Oct. 27) press release. This Oracle AI Workspace will make Oracle’s capabilities agent-ready and accessible...

Artificial Intelligence
Socure Launches Tools to Determine AI Agents’ Trustworthiness
October 27, 2026

Identity/risk intelligence company Socure has introduced a method for determining whether artificial intelligence (AI) agents are trustworthy. Agent Intelligence, announced Tuesday (Oct. 27), detects AI agents, scores whether they should be trusted, and links each agent to a verified person or business. “The launch comes...

Artificial Intelligence
UK Home Office Scrutinized For AI Use in Asylum Cases
October 27, 2026

The U.K. Home Office faces a possible investigation into its use of artificial intelligence (AI) in asylum processing, following research that raises questions about accuracy, transparency and safeguards governing technology used to support consequential government decisions. The Independent Chief Inspector of Borders and Immigration has...

Artificial Intelligence
AI Infrastructure Spending Extends Core Capital Goods Growth in September
October 27, 2026

Demand for artificial intelligence infrastructure, business equipment and transportation equipment drove an increase in durable goods orders in September, according to data released Tuesday (Oct. 27) by the Census Bureau. New orders for nondefense capital goods, excluding aircraft, increased by 0.5% in September, according to...

Artificial Intelligence
AI Disclosure Proposal Targets How Models Help Build Their Successors
October 27, 2026

Major artificial intelligence (AI) developers would have to disclose whether and how extensively they use their own technology to develop new models under a policy proposal aimed at giving federal officials greater visibility into a potentially accelerating cycle of AI advancement. The framework from Americans...

Artificial Intelligence
PayPal Advances AI Plans as BNPL Payment Volume Rises 25%
October 27, 2026

PayPal is preparing for artificial intelligence-driven purchases while working to accelerate checkout growth. “If you think about consumer agents buying from merchant agents, both will have to validate that this is a real consumer who can pay and a real merchant that has the product,”...