Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Connecticut Makes AI’s Fine Print a Consumer Protection Issue
July 22, 2026

Connecticut is turning the fine print of artificial intelligence subscriptions into a consumer protection issue, placing new obligations on providers that change model access, usage limits or product features after customers sign up. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
Anthropic Gives $40 Million to AI Regulation Group 
July 22, 2026

Anthropic says it has donated $20 million to AI pro-regulation group Public First Action. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
Samsung Weighs $1 Billion Investment in AI Firm Mistral
July 22, 2026

Samsung is in talks to invest around $1 billion in French artificial intelligence startup Mistral, the Financial Times reported Wednesday (July 22). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Bank of America Equips Customer Service Reps With Gen AI
July 21, 2026

Bank of America has added new generative artificial intelligence capabilities to EricaAssist, an AI agent that works alongside the bank’s customer service representatives during calls. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
OpenAI Launches Program to Accelerate Small Business AI Adoption
July 21, 2026

OpenAI has launched a program designed to help small businesses use ChatGPT to increase their productivity and scale their businesses. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Sam Altman to Brief White House on OpenAI Models’ Impact on Work
July 21, 2026

OpenAI CEO Sam Altman plans to meet with White House officials and U.S. lawmakers next week to brief them on the company’s upcoming models and how they affect work, Bloomberg reported Tuesday (July 21). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Software Brands Lead ChatGPT’s Ad Market as Retailers Sit Out
July 21, 2026

ChatGPT started advertising in February. Within six weeks the program had crossed $100 million in annualized revenue, CNBC reported. On May 5, OpenAI removed the $50,000 minimum spend threshold and launched a self-serve Ads Manager, Digiday reported. Get the Full Story Complete the form to...

Artificial Intelligence
Samsung Adds AI-Powered Assistant to Its Health Offerings
July 21, 2026

Samsung has entered the world of artificial intelligence-powered healthcare with its new Health Assistant. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
US Threatens Sanctions on China Over Alleged AI Model Theft
July 21, 2026

The White House is weighing a crackdown on China’s alleged “IP theft” of artificial intelligence models in the United States, Treasury Secretary Scott Bessent said in an interview with Fox Business Tuesday (July 21). Get the Full Story Complete the form to unlock this article...