Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Congress Pushes AI Agents Into the Audit Trail
September 10, 2026

U.S. representatives are introducing the Stop Rogue AI Act in the U.S. House of Representatives Thursday (Sept. 10), giving federal policymakers a way to begin defining the security controls organizations may need as autonomous artificial intelligence agents move into production. Get the Full Story Complete...

Artificial Intelligence
PYMNTS Launches BNN With Paulette Rowe’s New ‘Fired Up’ Podcast
September 10, 2026

Listen to the Fired Up podcast with Karen Webster. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
Anthropic Missed Fourth Claude Network Breakout
September 09, 2026

Anthropic said in a Wednesday blog post that it discovered a fourth incident in which Claude models gained unauthorized access to third-party systems. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
Salesforce Eyes $2 Billion Acquisition of AI-Powered Platform Listen Labs
September 09, 2026

Salesforce has been in talks to acquire Listen Labs, an artificial intelligence-powered customer research platform, for about $2 billion, Business Insider reported Wednesday (Sept. 9), citing unnamed sources. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
Independent Investigators Uncover Broader Rogue Activity by OpenAI Agents
September 09, 2026

Independent investigators found that rogue activity by OpenAI agents was more extensive than previously disclosed, Reuters reported Wednesday (Sept. 9). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Artificial Intelligence
Meet the AI Answering Every Batteries Plus Call
September 09, 2026

Batteries Plus, which calls itself the nation’s leading battery and power solutions service center, unveiled three artificial intelligence tools aimed at a problem that has cost the retailer sales for years: the phone ringing at a store while an employee is elbow-deep in a device...

Artificial Intelligence
AI Takes the First Step in Shopping While Consumers Keep the Buy Button
September 09, 2026

Consumers who followed artificial intelligence to a new retailer spent considerably more on AI-assisted purchases than the average AI retail researcher who made a purchase. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Instacart Launches AI Agent Clementine to Turn Chats Into Grocery Carts
September 09, 2026

Instacart has launched an artificial intelligence grocery shopping assistant that can turn a conversation, grocery list or recipe into a ready-to-buy cart, the company said in a Wednesday (Sept. 9) press release. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Meta’s Muse Can’t Order a Pizza Without Help
September 09, 2026

Meta launched Muse Tuesday (Sept. 8), calling it “the world’s first personal AI agent built for everyone.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...