Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Anthropic Files IPO Showing $16.3 Billion Six-Month Revenue and $80.7 Billion Net Loss
October 26, 2026

Anthropic filed for a proposed initial public offering Monday (Oct. 26) without setting a price range. The artificial intelligence startup filed its Form S-1 with the Securities and Exchange Commission. Announcing the IPO filing in a press release, Anthropic said: “Anthropic intends to list its...

Artificial Intelligence
AI Agents Take on Healthcare’s Paperwork So Doctors Can Focus on Patients
October 26, 2026

This week The Prompt Economy focuses on healthcare. It’s here that agentic AI is affecting payments, research, care protocols and the patient experience. It’s early days, but as you will see, progress is accelerating. So is identifying the pain points in healthcare and their solutions....

Artificial Intelligence
Apollo Says AI Has Shown ‘Zero’ Payoff Outside Tech
October 25, 2026

Corporate America has invested heavily in artificial intelligence in the last few years. So far, these efforts haven’t yielded much in the way of results, Apollo Global Management Chief Economist Torsten Slok wrote in a note Saturday (Oct. 24). “Despite massive investments and widespread hype around...

Artificial Intelligence
Block’s Voice AI Wins Praise and Triggers Scam Concerns
October 25, 2026

Payments company Block has introduced an artificial intelligence model trained solely using human conversation. Dessa, as the model is known, learned to hold real-time conversations just by listening, Block said in its announcement Friday (Oct. 23). “As far as we know, Dessa is the world’s...

Artificial Intelligence
OpenAI Training AI in Systems Shut Off From Web Access
October 25, 2026

OpenAI says it has adopted new security protocols for training its artificial intelligence models. That means placing the models in a closed system without access to the internet, the AI startup announced Friday (Oct. 23). “Working closely with cloud providers, we’ve added new controls throughout...

Artificial Intelligence
Anthropic Merges Claude Chat and Cowork for Enterprise Users
October 25, 2026

Anthropic says it has unified Claude chat and Cowork for its enterprise customers. The new offering combines chat and Cowork on web, desktop and mobile, meaning users don’t have to choose between the two services before starting, Anthropic announced Friday (Oct. 23). “Every conversation starts...

Artificial Intelligence
Customers Bank Uses AI to Close Commercial Loans in 7 Days
October 23, 2026

Commercial loans can take weeks to close, and Pennsylvania-based Customers Bank put its typical wait at 30 to 60 days. A pilot of its artificial intelligence (AI)-powered process closed select commercial loans in seven days, the bank said in July in its Q2 earnings release....

Artificial Intelligence
SpaceX Enlists 130 Tech Leaders to Help Businesses Deploy Grok AI
October 23, 2026

SpaceX has launched a partner program that offers training, tools and support to companies that build products, solutions and services with the company’s artificial intelligence (AI) model, Grok, according to a Thursday (Oct. 22) press release. The new SpaceX Super Intelligence Partner Network is open to “transformation partners”...

Artificial Intelligence
Anthropic and Hg Form Company to Embed AI Engineers in European Enterprises
October 23, 2026

Anthropic and London-based private equity firm Hg have agreed to create an independent company that will embed consultants and engineers into European businesses and help those firms deploy artificial intelligence (AI), The Financial Times reported Friday (Oct. 23), citing unnamed sources. The new consultancy, which is expected to...