Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
From Search to Checkout, AI Agents Rewrite Retail’s Rules
October 01, 2025

AI agents are fast becoming the new gatekeepers of commerce, shrinking discovery from thousands of listings to a handful of curated options and collapsing checkout into a single click. Google, PayPal and eBay are racing to control that interface, each with a distinct strategy but...

Artificial Intelligence
OpenAI Benchmark Tests AI Productivity as CFOs Demand ROI
October 01, 2025

Artificial intelligence’s credibility in enterprise now hinges on whether it can perform real professional work at the standard of a trained expert. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Artificial Intelligence
Stripe Shifts Focus to Monetizing AI Products
October 01, 2025

Stripe has launched new tools that enable businesses to issue their own stablecoins, prepare for agentic commerce and better monetize their artificial intelligence products. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
Small Models Could Redefine AI Value, Nvidia Says
October 01, 2025

AI’s future may not belong solely to the giant models that grab headlines with trillion-parameter counts. Nvidia’s latest research makes the case that small language models (SLMs) could prove more practical and more profitable in the enterprise. The argument is straightforward: SLMs are powerful enough...

Artificial Intelligence
Peloton Debuts AI-Powered Trainer and Higher Prices
October 01, 2025

Peloton debuted an artificial intelligence-focused overhaul of its product lineup along with some price hikes. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
The Future of Trustworthy AI: Can Hallucinations Be Tamed?
October 01, 2025

Artificial intelligence (AI) is supposed to make business smarter, faster and more efficient. But in 2025, it is just as often making things up. Hallucinations, the confident invention of facts, figures and sources, have become a headline risk. Get the Full Story Complete the form...

Artificial Intelligence
Gen AI: The Technology That Broke the Adoption Curve
October 01, 2025

When Neil Armstrong and Buzz Aldrin landed on the Moon in 1969, their giant leap for mankind was also a giant mass of dependencies navigated over eight long years. Saturn V had to work flawlessly. Navigation systems had to process more than they ever did,...

Artificial Intelligence
CFOs Shift AI Budgets to Agents in 2026
October 01, 2025

Enterprise spending on GenAI is slowing as finance leaders recalibrate their priorities in a shifting macroeconomic environment. Just 26.7% of CFOs expect to raise GenAI budgets in the next 12 months, according to a recent PYMNTS Intelligence survey (from the chart below) of 60 enterprises....

Artificial Intelligence
Merchants Start Prepping for Post-Holiday Chargeback Wave
October 01, 2025

The holiday season may drive record revenues, but it also brings with it a surge in fraud attempts. With scams, cyberattacks and chargebacks spiking during peak shopping, merchants face an increasingly complex balancing act: protecting profits and customers without slowing down sales. And this year,...