Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Anthropic Cuts AI Agent Costs With Claude Sonnet 5 Rollout
June 30, 2026

Anthropic has released a Claude Sonnet model that can make plans, use tools like browsers and terminals, and run autonomously at a level that required larger and more expensive models a few months ago. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
AI Is Making Litigation Profitable at Smaller Claim Sizes
June 30, 2026

U.S. commercial auto liability direct written premium rose 12.3% to just over $43 billion in 2024, Milliman found, based on a composite of 40 major insurers representing nearly 80% of industry volume. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Heavy AI Spenders Are Adding Workers, Not Cutting Them
June 30, 2026

Companies spending the most on generative artificial intelligence are growing their workforces faster than companies spending the least. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
OpenAI Economist Says Jobs Data Disproves AI Unemployment Fears
June 30, 2026

Jobs data contradicts the common fear that artificial intelligence will put people out of work, OpenAI Chief Economist Aaron Chatterji said Tuesday (June 30). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Artificial Intelligence
Companies Look to Cloud-Era Solutions to Control AI Spending
June 30, 2026

Businesses have reportedly turned to an array of tactics to help manage rising AI spending. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Physical AI Rewrites the Economics of the Backorder
June 30, 2026

A warehouse system can call an item in stuck when it isn’t. That gap is a backorder, an order the company accepts for a product it can’t ship. Each backorder delays the sale and raises the odds the customer cancels. GNC was logging several hundred...

Artificial Intelligence
Tidal Eliminates Royalties for Fully AI-Generated Music
June 29, 2026

Music streaming platform Tidal has announced a new AI policy that will crack down on artificial intelligence (AI)-generated music. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
How AI Erased a $184 Billion Supply Chain Blind Spot
June 29, 2026

Enterprise software has spent a decade telling companies where their supply chains are breaking down. The harder problem—deciding what to do about it and acting on it without waiting for a human to notice—is where artificial intelligence (AI) is moving next. Get the Full Story...

Artificial Intelligence
Credit Is Being Rebuilt Around Real-Time Reality
June 29, 2026

The way lenders decide who gets credit and on what terms is changing. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....