Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Salesforce Pushes AI Into the Fulfillment Decisions Payments Can’t See
Artificial Intelligence
Salesforce Pushes AI Into the Fulfillment Decisions Payments Can’t See
June 25, 2026

Salesforce on Wednesday (June 24) launched Agentic Order Management, a system that lets retailers control fulfillment through plain-language instructions instead of code or manual rule-setting. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

AI Gives Fuel Cards a Smarter Job to Do
Artificial Intelligence
AI Gives Fuel Cards a Smarter Job to Do
June 25, 2026

Watch more: How AI Is Rewriting How Clients Buy Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

ChatGPT Leads as Consumers Build Their Own AI Toolkits
Artificial Intelligence
ChatGPT Leads as Consumers Build Their Own AI Toolkits
June 24, 2026

OpenAI’s ChatGPT is the artificial intelligence AI platform consumers name as the best, but it is not the only one they use. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Enterprise SaaS Contracts Are Secret AI Training Licenses
Artificial Intelligence
Enterprise SaaS Contracts Are Secret AI Training Licenses
June 24, 2026

Standard clauses buried in enterprise software agreements are giving artificial intelligence (AI) vendors sweeping rights to train models on source code, financial records, legal documents and customer data. Most companies don’t know the exposure exists. Get the Full Story Complete the form to unlock this...

Samsung Teams With Glance to Put Agentic Commerce on TV
Artificial Intelligence
Samsung Teams With Glance to Put Agentic Commerce on TV
June 24, 2026

Artificial intelligence (AI) shopping agent Glance is bringing agentic commerce technology to millions of Samsung smart TVs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

FCA Boss Warns AI is Moving Faster Than The Law
Artificial Intelligence
FCA Boss Warns AI is Moving Faster Than The Law
June 24, 2026

A top U.K. finance watchdog says regulations cannot keep pace with artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Only 7% of EU Companies Considered ‘Intensive’ AI Users
Artificial Intelligence
Only 7% of EU Companies Considered ‘Intensive’ AI Users
June 24, 2026

Among European companies, AI’s footprint is large, though not especially deep. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

OpenAI Touts Progress in 19-Week-Old Ad Business
Artificial Intelligence
OpenAI Touts Progress in 19-Week-Old Ad Business
June 24, 2026

OpenAI is promoting progress in what it expects to become a $100 billion ad business. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Are Agents the Anti-Influencer?
Artificial Intelligence
Are Agents the Anti-Influencer?
June 24, 2026

Agentic commerce is about to answer a question direct selling has been circling for ninety years. Can a paid recommendation survive a suspicious customer? The most famous direct seller in history already told us no. Get the Full Story Complete the form to unlock this...