Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Syndio Accelerates Agentic AI Roadmap With Embrace.ai Buy
June 23, 2026

Syndio has acquired Embrace.ai to accelerate Syndio’s agentic artificial intelligence roadmap for its Decision Intelligence for Pay platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
Insurers Face a New Risk From Autonomous Robots
June 23, 2026

Physical artificial intelligence (AI) doesn’t follow a script. Unlike traditional machines that execute fixed commands, physical AI systems use sensors, software and AI models to decide how to act as conditions change. That flexibility is also what breaks the liability framework traditional policies was built...

Artificial Intelligence
AI Solves the SKU Problem That Stalled Warehouse Automation
June 23, 2026

Swiss eCommerce logistics provider MS Direct, which moves more than 32 million items a year, has deployed a robot from Stuttgart-based Sereact that picks and packs orders without per-item training, eliminating a requirement that has long blocked most warehouse operators from full automation. Get the...

Artificial Intelligence
Anthropic Investor Menlo Turns 50 and Raises $3 Billion
June 23, 2026

An early backer of Anthropic says it has raised $3 billion for additional AI startups. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Oracle Reports AI Adoption Contributes to 21,000 Job Cuts
June 23, 2026

Oracle reduced its workforce by 21,000, or about 13%, during the year ended May 31. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
SoFi Ventures Into AI Investing With Composer Acquisition
June 23, 2026

Digital financial services app SoFi has introduced an AI-powered investing platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...

Artificial Intelligence
Zafin’s CEO Wants to Build the Control Tower for Enterprise AI
June 23, 2026

Every enterprise is hard at work building a workforce made of software. Almost none of them know how to manage it. How do you govern, audit, measure and coordinate employees that happen to be artificial intelligence agents? Most companies don’t. The problem is too new....

Artificial Intelligence
Banks Replace Real Customers With AI Clones for Product Testing
June 22, 2026

Testing a new credit card or banking product once required months of regulatory vetting and customer recruitment. Now banks build the customer instead. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Artificial Intelligence
Samsung Rolls Out OpenAI Tools to Workforce in Major Enterprise Push
June 22, 2026

Samsung Electronics deployed OpenAI’s ChatGPT Enterprise and Codex to its entire South Korean workforce and select international divisions, Seeking Alpha reported Monday (June 22). The deployment marks one of the artificial intelligence developer’s largest corporate adoptions to date. Get the Full Story Complete the form to...