Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Alibaba Expands AI Offerings in Bid for Open Source
September 20, 2024

Alibaba’s release of over 100 open-source artificial intelligence models and text-to-video technology signals its growing focus on AI for digital commerce. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
The Week in AI: Nvidia and HubSpot Launch Platforms as Big Tech Bets on Data...
September 20, 2024

Technology firms are launching ambitious artificial intelligence projects aimed at transforming multiple industries. From Nvidia’s telecom platform to HubSpot’s marketing suite and a $100 billion data center initiative backed by Microsoft and BlackRock, these efforts promise to overhaul everything from wireless networks to supply chains...

Artificial Intelligence
Klarna’s AI Assistant Now Offers Chat-Based Shopping Experience
September 19, 2024

Klarna has added a chat-based shopping experience to its artificial intelligence (AI) assistant designed to help consumers shop. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
Nvidia AI Platform Aims at Telecom Market
September 19, 2024

Nvidia’s new AI Aerial platform could boost eCommerce and supply chains by transforming cellular networks into smart systems. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
Embedded AI Could Reshape Commerce With Practical Solutions, Experts Say
September 19, 2024

Forget robot cashiers and drone deliveries. The real artificial intelligence (AI) revolution in retail and logistics is happening behind the scenes, and it’s all about making shopping smoother and shipping brighter. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
FCA Head Nikhil Rathi Says AI Has Benefits and Risks for Financial Inclusion
September 19, 2024

The hyper-personalization of insurance enabled by artificial intelligence could benefit some customers but render others “uninsurable,” Nikhil Rathi, CEO of the United Kingdom’s Financial Conduct Authority (FCA), said Thursday (Sept. 19). Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
HubSpot Taps AI to Personalize Campaigns as Marketers Adopt Tech
September 19, 2024

The marketing technology sector is shifting, with companies racing to integrate artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Amazon Connects Independent Sellers to Customized GenAI Assistant
September 19, 2024

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Artificial Intelligence
T-Mobile and OpenAI Partner on AI-Powered Customer Service Platform
September 18, 2024

Wireless provider T-Mobile has partnered with OpenAI to create an artificial intelligence (AI)-powered customer service platform that will be used by T-Mobile and will create a blueprint that can be used by companies in other industries. Get the Full Story Complete the form to unlock...