Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Thomson Reuters CoCounsel Reaches 1 Million Users as Professionals Embrace Agentic AI
February 24, 2026

Thomson Reuters’ professional-grade artificial intelligence technology CoCounsel has been adopted by 1 million professionals across 107 countries, the company said in a Tuesday (Feb. 24) press release emailed to PYMNTS. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Gen AI Becomes the CFO’s Most Reliable Analyst
February 24, 2026

Big Tech spent millions on flashy Super Bowl commercials to hype generative artificial intelligence as a creative tool for the masses, but the holy grail is locking down lucrative enterprise subscriptions for armies of corporate employees. Multinational giants like Alphabet don’t just sell 8 million...

Artificial Intelligence
OpenAI Taps Retail Giants for First Wave of ChatGPT Ad Testing
February 23, 2026

The companies participating in OpenAI’s tests of ads in ChatGPT include Target, Adobe, Williams-Sonoma and Albertsons. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
Northeast Blizzard Puts Agentic Travel Back in Spotlight
February 23, 2026

As another blizzard sweeps across the Northeast, grounding flights and snarling itineraries, the travel industry is confronting a different kind of storm: the rise of artificial intelligence agents and the infrastructure needed to power them. Get the Full Story Complete the form to unlock this...

Artificial Intelligence
Anthropic Rallies Industry to Combat AI Model Theft
February 23, 2026

Anthropic said Monday (Feb. 23) that the Chinese artificial intelligence labs DeepSeek, MiniMax and Moonshot AI have illicitly used the outputs of its AI model Claude to train their own models. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
AI Unease Leads Software Firms to Pause Debt Deals
February 23, 2026

Software makers are reportedly delaying debt deals amid steeper borrowing costs and tighter lender scrutiny. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Temporal, ZaiNar, Jump and Sphinx Power the Next Enterprise AI Stack
February 23, 2026

If the first wave of generative AI lived in the browser, the next wave is being wired into the enterprise backbone and this week’s funding news reflects that shift. Across orchestration engines, spatial intelligence, wealth management automation and compliance agents, artificial intelligence use cases are...

Artificial Intelligence
OpenAI Teams With Consulting Firms to Boost Enterprise AI
February 23, 2026

OpenAI is collaborating with four consulting firms to help it deploy its Frontier enterprise platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
European Central Bank Gauges Lenders’ Risks From AI
February 23, 2026

The European Central Bank is reportedly examining the risks banks face from the AI sector. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....