Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Anthropic Says the Only Way to Stop Bad AI Is With Good AI
Artificial Intelligence
Anthropic Says the Only Way to Stop Bad AI Is With Good AI
July 12, 2023

Artificial intelligence (AI) doomerism is having a moment. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Salesforce Debuts AI Products and Raises List Prices
Artificial Intelligence
Salesforce Debuts AI Products and Raises List Prices
July 11, 2023

After seven years of no increase in list prices, Salesforce will be increasing the average list price globally by 9% in August. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

End of an Era at Google DeepMind Hints at New Future for AI
Artificial Intelligence
End of an Era at Google DeepMind Hints at New Future for AI
July 11, 2023

Generative artificial intelligence (AI) as we know it began in earnest in 2017. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

The Cost of Doing AI Business
Artificial Intelligence
The Cost of Doing AI Business
July 08, 2023

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Moving Past the Shiny Newness of Generative AI
Artificial Intelligence
Moving Past the Shiny Newness of Generative AI
July 07, 2023

Generative AI is increasingly popular, but business leaders looking to stay in front of the wave will need to pay attention to avoiding being run over by it.

Generative AI’s Future Will Be as the Ultimate Human Sidekick, Says Foundation Capital’s Iyengar
Artificial Intelligence
Generative AI’s Future Will Be as the Ultimate Human Sidekick, Says Foundation Capital’s Iyengar
July 06, 2023

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NYC Cracks Down on AI Use in Hiring Decisions
Artificial Intelligence
NYC Cracks Down on AI Use in Hiring Decisions
July 05, 2023

New York City has become the first city in America to regulate artificial intelligence (AI) use in hiring. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Citi Says AI Will Personalize Treasury and Power Data-Readiness Teams
Artificial Intelligence
Citi Says AI Will Personalize Treasury and Power Data-Readiness Teams
July 05, 2023

We are increasingly living in a data-driven economy, and businesses must keep up if they want to stay alive, much less compete. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

What the Metal CEO Wishes Every Company Knew About Data and Generative AI Models
Artificial Intelligence
What the Metal CEO Wishes Every Company Knew About Data and Generative AI Models
July 03, 2023

Throughout history, the world’s greatest philosophers have argued whether nature tends toward disorder. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....