Consumer Insights

Consumer Insights
Nearly 100% of Consumers Globally Engage Digitally Monthly
May 08, 2025

Digital activity is becoming nearly ubiquitous across the globe, though the intensity and nature of engagement reveal significant disparities linked to demographics, geography and infrastructure, according to a new report. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Consumer Insights
Consumers Thinking Twice Eating Out or Just Cooking at Home
May 07, 2025

Inflation is changing the ways in which we eat, whether buying food at the grocery store or dining out. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Consumer Insights
Two in Three Consumers Cut Back on Convenience Services Over Cost Concerns
May 05, 2025

Amid persistent financial pressures impacting a majority of U.S. households, the decision to spend on time-saving convenience services is increasingly subject to a stringent financial calculus, according to a new report from PYMNTS. Get the Full Story Complete the form to unlock this article and...

Consumer Insights
Side Hustle Nation: More Americans Seek Extra Income Amid Economic Uncertainty
May 05, 2025

When the economy starts to get wobbly, the warning signs typically emerge in closely-watched measures: government indicators of declining economic growth, rising prices and depressed consumer sentiment indexes, falling earnings for retailers as pinched consumers stay away. Get the Full Story Complete the form to...

Consumer Insights
Cash App Slowdown Highlights Shifting Consumer Behavior as They Focus on Essentials
May 02, 2025

Shares of Block fell more than 20% Friday (May 2), as slowing growth has prompted management to issue cautious guidance. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Consumer Insights
From Chips to Trips, Earnings Season Shows Consumer Demand Is Bumpy at Best
April 28, 2025

For several consumer-facing companies, the best thing that can be said is that households are cautious, or rather outright fearful, with tariffs as the catalyst.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Consumer Insights
Households Expect Inflation to Soar to 6.5% as They Sour on the Economy
April 25, 2025

Consumer sentiment continues to be buffeted by tariffs and worries about inflation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Consumer Insights
Online Sales Muted as Consumers Rush to Buy Cars and TVs Ahead of Tariffs
April 16, 2025

As earnings season kicked off last week, JPMorgan’s CFO Jeremy Barnum said on the conference call with analysts that consumers had been front-loading their spending ahead of anticipated price increases from tariffs. Get the Full Story Complete the form to unlock this article and enjoy...

Consumer Insights
Consumers Draw New Spending Lines as Tariff Threats Loom
April 15, 2025

As seen in current events such as LVMH’s lackluster revenue picture announced Monday (April 14), which showed a decided pullback in luxury spending due to uncertainty in the economy, consumer spending patterns are changing. But know this: When the economy seems uncertain, consumers still get...