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IRS Expands Digital Access With New Mobile App
September 28, 2026
The Internal Revenue Service has released a new IRS app, saying in a Friday (Sept. 25) press release that the app gives taxpayers more ways to securely access IRS tools ...Ebanx Expands Pakistan Footprint and Deepens Emerging-Market Payments Push
September 24, 2026
Ebanx is preparing to expand its payments operations into Pakistan while rolling out an in-house Apple Pay token-decryption system across Latin America and the Caribbean, as the payments company seeks ...Visa Says Small Merchants Could Move Faster on AI Shopping
September 22, 2026
Watch more: Need to Know With Visa’s Sara Craven Small merchants are preparing for a customer who may find them through artificial intelligence before ever visiting their website, app or store. They ...Apple Teams With Axis Bank for Long-Awaited Apple Pay Debut in India
September 18, 2026
Apple is preparing to launch Apple Pay in India in partnership with Mumbai-based Axis Bank, Reuters reported Friday (Sept. 18), citing unnamed sources. Axis Bank is the first lender in India ...Wells Fargo Adds Remittance Function to Mobile Banking App
September 16, 2026
Wells Fargo says it has brought its international money transfer service to its banking app. ExpressSend Mobile makes Wells Fargo the only major American bank to offer a dedicated mobile remittance service, ...Costco and Uber Eats Scale Delivery Across 47 States
September 16, 2026
Costco and Uber Technologies expanded their partnership to offer Costco delivery through Uber Eats in 47 states in the United States, up from the previous 17, Uber said in a ...Study Finds Credit Card Loyalty Is More Fragile Than It Looks
September 14, 2026
A credit card can go from first choice to forgotten backup faster than an issuer can say “statement credit.” Once the wallet changes order, the next purchase often follows the ...The Tooth Fairy Approves a 17% Raise
September 12, 2026
The tooth fairy has approved a 17% pay increase, which is excellent news for anyone whose compensation package includes loose incisors. There was no performance review, no awkward conversation with ...Meta Targets Mass Market With New Agent
September 8, 2026
Meta introduced a personal artificial intelligence agent called Muse that is “built for everyone,” the company said in a Tuesday (Sept. 8) blog post. Muse is designed to be simple to ...Robinhood Turns to Crypto.com to Expand Predictions Business
September 8, 2026
Robinhood entered a prediction market partnership with Crypto.com, according to a Tuesday (Sept. 8) press release. Robinhood will route select football-related event contracts to Crypto.com’s prediction markets platform via its Commodity ...Apple’s New CEO Has a Hardware Event and an AI Problem
September 8, 2026
John Ternus has been Apple’s CEO for all of eight days, counting weekends, which I’m sure he worked. This coming Wednesday he headlines his first keynote, an event Apple has ...72% of UAE Shoppers Used AI for Their Latest Purchase
September 3, 2026
The UAE shopper has little patience for yesterday’s checkout. A phone can serve as a storefront, research assistant and wallet before a merchant’s website has time to prompt, “add to ...57% of SMBs Now Sell Through Their Own Websites
August 24, 2026
Small businesses increasingly see growth coming from the digital channels that extend their reach without requiring another storefront. The PYMNTS Intelligence report “Why Main Street’s Digital Survivors Are Pulling Ahead: Four ...Binance Debuts Agent OS to Link AI Apps and Finance Infrastructure
August 20, 2026
Binance introduced a way to connect artificial intelligence applications to its digital asset capabilities. Agent OS is a developer platform and standardized access layer linking AI applications to Binance’s trading, market ...70% of Brazilians Expect to Shop With AI Agents by 2028
August 12, 2026
Brazilian shoppers don’t leave their digital habits at the store entrance. They bring their phones into the aisle, compare prices on the spot and check whether a merchant accepts the ...Why Merchant-Owned Apps Are Retail’s Fastest-Growing Sales Channel
August 10, 2026
Merchant-owned apps are becoming more important to retail growth at precisely the moment when the traditional customer journey is beginning to break apart. The PYMNTS Intelligence report “Global Digital Shopping Index: ...DraftKings’ Prediction Markets Push Is Reshaping Its National Growth Strategy
August 7, 2026
DraftKings is positioning itself not simply as a sportsbook operator, but as a nationwide sports commerce platform capable of acquiring, engaging and monetizing customers across multiple products. As company executives stressed ...Etsy Uses AI to Fix Its Discovery Problem
August 6, 2026
Etsy CEO Kruti Patel Goyal said during a second-quarter earnings call Thursday (Aug. 6) that the company is applying artificial intelligence in three distinct ways: making Etsy more personal, making ...Payment Choice Now Defines The New American Shopper
August 5, 2026
American shoppers aren’t waiting for retail to catch up. They’re already using mobile devices and AI to find products, compare choices and decide where to spend. Their shopping habits are ...Digital Wallets Reach More Than 1 in 10 In-Store Payments
August 4, 2026
Digital wallets are no longer simply changing how consumers present a payment at checkout. They’re also beginning to change where the money comes from. That shift stands out in “Apple Pay @11: Usage Is ...The Customer Journey Is Becoming the Small Business Treasure Map
August 3, 2026
For many small businesses, revenue growth starts with a tap on a smartphone screen, because that’s where most customers already are. This finding comes from “The SMB Growth Gap: What Leaders ...Kaon Uses AI to Build a Different Video Story for Every Viewer
July 30, 2026
Most consumer apps run on the same logic. An algorithm scans what already exists and serves the user the closest match. Kaon AI CEO and Co-Founder Jay Dang said the model ...Martha Stewart-Founded Hint Launches AI-Powered Homeownership App
July 29, 2026
An artificial intelligence (AI)-powered homeownership platform co-founded by Martha Stewart launched in the United States Wednesday (July 29). Hint, whose co-founders also include Yih-Han Ma and Kyle Rush, is now available on Apple’s App Store, the ...Alipay+ Secures Hang Seng as First Hong Kong Banking Partner
July 24, 2026
Ant International’s unified wallet gateway, Alipay+, has added its first banking partner in Hong Kong, Hang Seng Bank. This addition enables the users of Hang Seng’s mobile app to make payments ...ECB Joins US Banks in Warning Stablecoins Could Drain Deposits
July 20, 2026
The European Central Bank is adding its voice to banks in the United States in warning that widespread adoption of stablecoins could pull retail deposits out of traditional banks, weakening ...Regions Bank’s Mobile Upgrade Drives Digital Transactions to 80%
July 17, 2026
Regions Financial Corp. reported continued growth in customers’ digital usage and transactions during the second quarter, with President, CEO and Chairman John M. Turner highlighting its online banking and mobile app offerings as “key ...Visa Readies AI Financial Assistant for Banking Apps
July 14, 2026
Visa will soon begin piloting an AI Financial Assistant that financial institutions will be able to add to their banking apps to offer artificial intelligence-powered conversational financial guidance to cardholders. Visa ...LexisNexis and Promon Help Brands Fight Rising Mobile App Fraud
July 3, 2026
LexisNexis Risk Solutions and Promon are working together to help organizations protect their mobile apps from fraud. The companies’ new alliance brings together LexisNexis ThreatMetrix digital identity, device and behavioral intelligence; ...32.7% of Gen Z Business Owners Pick Email for Card Support
June 15, 2026
Small business owners have a message for the companies that issue business credit cards. They want digital tools, but keep a human nearby. The PYMNTS Intelligence report “Ready for Change: Why ...Apple Updates App Store Rules to Remove Copycat Apps
June 9, 2026
Apple may remove apps from its App Store if they are too similar to other, widely available apps. The company told developers about this policy in updated terms that were announced ...Apple to Unveil Siri’s AI Overhaul at June Conference
May 28, 2026
When Apple unveils its next software updates for iPhone, iPad and Mac at its Worldwide Developers Conference that starts June 8, the long-awaited overhaul of the Siri digital assistant is ...The Weekender: When Banks Start Dressing for the Job They Want
May 23, 2026
Before a bank branch disappears, apparently, it must first become Barbie’s dream collateral. In Easton, Pennsylvania, the former Fidelity Bank branch at 101 S. Third St. has been painted a glorious, ...Mastercard, Ryd Eye European Fleet Payments Opportunity
May 22, 2026
Munich-based mobility technology company ryd has collaborated with Mastercard to launch a digital-first payment operating system for fleets across Europe. The system, ryd fleet, is powered by a combination of ryd’s ...Main Street Merchants Run More of Their Business by Phone
May 22, 2026
Retail has evolved from a brick-and-mortar storefront to an anywhere, anytime experience. PYMNTS Intelligence‘s “2025 Global Digital Shopping Index” found that 48% consumers across the globe use their smartphones for purchases. ...Discovery Bank Shows How AI Could Change App Engagement
May 18, 2026
A Discovery Bank client does not need to ask their banking app a question to get a financial recommendation. The app is already watching. It reads spending patterns, savings milestones ...Banks Use Apps to Push Cards Top of the Wallet
May 18, 2026
The bank app is no longer just a utility for checking balances or paying bills. Increasingly, it is becoming the control center for customer engagement, rewards visibility, spending management and ...Embedded AI Is Losing the Trust Race to Dedicated Platforms
May 18, 2026
Consumer artificial intelligence adoption is broadening into daily routines, but the tools getting credit for being the most helpful are not the ones built into apps and websites. The May Agentic ...Venmo Overhaul Tests PayPal’s Consumer Growth Plan
May 12, 2026
PayPal Holdings’ Venmo has rebuilt its app from the ground up as it continues expanding the app to become a more comprehensive commerce and financial services ecosystem. The redesigned Venmo app ...31% of Consumers Use Mobile Wallets In-Store as Apple Faces Faster Rivals
May 12, 2026
Apple Pay has spent 11 years teaching consumers to tap their phones at checkout, but the bigger story may be how many rivals are now benefiting from that lesson. A PYMNTS ...Issuers Use Alerts to Win Gen Z Card Loyalty
April 28, 2026
Credit card apps have moved from a supporting function to a central position in how consumers engage with their financial lives. The movement is most readily seen through the behavior of ...
Featured Stats
Everyone wants to be the consumer’s everyday app – the “super app” to rule them all, the front door into the goods and services consumers use as they go about their day. Being that front door means monetizing access to the consumers who use it and the interactions that happen inside of that ecosystem. But do consumers want one? We asked 1,037 of them in June of 2019 and here’s what we learned.
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Interest Level in Using Everyday App Every Morning
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Percentage of Respondents Who Are "Very" or "Extremely" Interested
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Most Trust Companies by Demographics
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Most Trusted Company to Provide the Everyday App
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Reasons Respondents are interested in Everyday App
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Reasons Respondents Want Voice Incorporated into Everyday App
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