Fraud is no longer just a cost line item for banks and payment firms. It is increasingly a force that shapes how institutions invest, modernize and compete. That is the central takeaway from the “2025 State of Fraud and Financial Crime in the United States” report from...
Crypto scams and fraud took in at least $14 billion on-chain in 2025, up from a revised total of $12 billion the previous year, Chainalysis said Tuesday (Jan. 13). The 2024 figure was revised up from the $9.9 billion Chainalysis initially reported, and the 2025 figure...
Revolut’s finance app now offers a feature designed to help combat impersonation scams. The new call identification feature detects when a customer opening the app is on the phone, confirms whether they are talking with a Revolut agent, and displays a banner showing them that...
Fraudsters are nothing if not creative, constantly reshaping old tricks with new technology to stay one step ahead of consumers and the institutions that serve them. That adaptability is a central theme of “Financial Scams and Consumer Trust,” a November report produced by PYMNTS Intelligence...
Merchants are discovering that fraud prevention has become less about stopping bad actors at checkout and more about managing risk across the entire payment journey, from account creation to post-transaction disputes. That shift is the central new insight of the PYMNTS Intelligence report titled “Orchestrating Trust:...
For years, fraud prevention lived in the shadows of digital commerce. It was essential, yes, but also costly and largely invisible. Merchants typically treated it as a tax on growth, something to be minimized rather than mastered. Risk decisions were outsourced to payment processors and...
Merchants are discovering that fraud is no longer a problem they can solve at checkout alone. It is a systems challenge that runs through every step of the payment flow, from onboarding to post-transaction disputes. That is the central message of “Orchestrating Trust: The Future...
Watch more: Need to Know With Spreedly’s Adam Hiatt Conveniences can come with a cost. And that cost, at least across digital commerce, is that it grows the attack surface for fraud. The result is a familiar paradox: The more seamless the customer journey becomes,...
Fraud prevention is no longer defined by how many tools a merchant deploys, but by how well those tools work together across the full payment journey. That is the central insight of PYMNTS Intelligence’s December Payments Orchestration Tracker, “Orchestrating Trust: The Future of Fraud Prevention...