Fraud Prevention

Fraud Prevention
JPMorganChase to Host Educational Workshops to Help Consumers Avoid Scams
November 17, 2025

JPMorganChase will host more than 20 free educational workshops across the United States this week to mark International Fraud Awareness Week. The workshops are designed to help the public recognize and protect themselves from fraud and scams, JPMorganChase said in a Monday (Nov. 17) press...

Fraud Prevention
Financial Scams Are the New Customer-Churn Crisis for Banks
November 10, 2025

“Financial Scams and Consumer Trust,” a PYMNTS Intelligence report commissioned by Block, examines how the rise of digital scams is undermining the confidence powering everyday banking, commerce and payments. Drawing on a survey of 15,110 United States consumers conducted from Sept. 9, 2025, to Sept....

Fraud Prevention
Inside the ‘Perfect Storm’ Disrupting Fraud and Risk Management
October 30, 2025

In financial services, milliseconds can make or break both transactions and relationships. The tension between speed, security and customer experience has long been the defining paradox of digital payments and their approvals. Fraud detection systems that lag by even fractions of a second risk alienating...

Fraud Prevention
Bad Customer Service Drives 85% of Consumers to Seek Chargebacks
October 30, 2025

For years, merchants treated fraud prevention like seasonal window dressing — a necessary expense to get through the holiday rush. But this year’s PYMNTS Intelligence-Worldpay Payments Optimization Tracker, “Securing the Season: Fighting Fraud Without Losing Customers,” shows that strategy no longer works. What began as...

Fraud Prevention
Mastercard Debuts Threat Intelligence Solution for Issuers and Acquirers
October 27, 2025

Mastercard has introduced a threat intelligence solution designed to help cybersecurity and fraud teams at issuing and acquiring banks combat payment fraud. The Mastercard Threat Intelligence solution combines Mastercard’s fraud insights and global network visibility with the Recorded Future platform’s curated cyber threat intelligence, Mastercard...

Fraud Prevention
Authorized Push Payment Fraud Losses in UK Rise 12%
October 24, 2025

Authorized push payment (APP) fraud drove an increase in losses to payment fraud and scams in the first half of the year in the United Kingdom. Losses from APP rose 12% year over year to reach 257.5 million pounds (about $342.5 million) during that period,...

Fraud Prevention
Romance Fraud Reports Increase 9% in UK
October 17, 2025

Payment service providers and online platforms have roles to play in combating romance fraud, the United Kingdom’s Financial Conduct Authority said Friday (Oct. 17). The regulator released a romance fraud review that is based on its review of six firms, including retail banks and payment...

Fraud Prevention
Scam Texts Yield Billion-Dollar Bonanza for Chinese Criminals
October 15, 2025

The world of text message scams marked an unwelcome milestone last month. On a single day in September, Americans reported a record 330,000 scam messages related to unpaid toll fees. That’s according to a report late Tuesday (Oct. 15) by the Wall Street Journal (WSJ),...

Fraud Prevention
Data Beats Instinct in the Race to Outrun Fraudsters
September 25, 2025

Watch more: Digital Shift: Entersekt, Steve Bledsoe Real-time payments thrill consumers and businesses with immediate fund transfers, but that same speed attracts fraudsters. Banks eager to meet customer expectations must rethink defenses because scams, particularly authorized push payment (APP) fraud, are spreading and pressure is...