Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Jeff Bezos’ Project Prometheus Seeks Billions to Reinvent Industrial Giants With AI
February 27, 2026

Project Prometheus, an artificial intelligence lab co-founded by Amazon founder Jeff Bezos and former Google executive Vikram Bajaj, is raising “tens of billions of dollars” to buy businesses disrupted by AI and then use the technology to improve their margins, the Financial Times reported Thursday...

Artificial Intelligence
Agentic Commerce Pushes ‘Know Your Human’ Into Verification Processes
February 27, 2026

Artificial intelligence (AI) in the service of agentic commerce searches for products, compares prices, negotiates terms and, in some cases with agents, executes transactions on behalf of individuals and businesses. Payment approvals, merchant onboarding and recurring bill pay are increasingly embedded in automated decision loops....

Artificial Intelligence
Front Desk and Help Desk Are Now Manned by AI
February 27, 2026

The corporate front desk and the internal help desk are becoming faster, smarter and always on. New data from RingCentral and ServiceNow shows AI systems handling inbound calls and resolving IT tickets at scale. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
Classrooms Turn AI Into a Lesson in Collaboration
February 26, 2026

Artificial intelligence (AI) in education is often framed through the lens of risk. But new data from Anthropic suggests a more nuanced reality: students and educators are not simply using AI tools; they are developing measurable skills in how to collaborate with them. Get the...

Artificial Intelligence
Amazon’s $50 Billion OpenAI Investment Could Hinge on AGI
February 26, 2026

Amazon’s proposed $50 billion investment in OpenAI reportedly has some conditions attached. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
AI Agents Start Shopping and Payments Firms Adapt
February 26, 2026

Watch more: What’s Next in Payments With FIS’ Mladen Vladic Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Artificial Intelligence
Perplexity Challenges OpenClaw With Managed AI Agent
February 25, 2026

Perplexity AI introduced Computer, a new product designed to complete complex assignments with limited human supervision, and it sets up a clear contrast with a fast-growing open-source rival known as OpenClaw. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Artificial Intelligence
OpenAI Intelligence Report Identifies New Tactics in AI-Enhanced Scams
February 25, 2026

Criminals are using artificial intelligence in combination with websites, social media and other tools to carry out scams and other malicious operations, OpenAI said Wednesday (Feb. 25) in its latest threat report. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
AI Disruption Debate Roils Markets and Refocuses Risk
February 25, 2026

While everyone is worried about AI’s ability to write everything from term papers to publication-ready journalism, it was a human writing about AI that rocked the markets. But as with many things surrounding artificial intelligence, a moderate approach is emerging. Get the Full Story Complete...