Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Meta Pivots AI Focus to Product-Level Progress in Latest Restructuring
January 25, 2024

The artificial intelligence (AI) ecosystem faces two crucial bottlenecks around compute and research talent resources. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
InsurTech 2.0 Brings AI and Customization to Small Business Insurance, Foxquilt Says
January 25, 2024

In the connected economy, InsurTech sprouted as a relatively new category that removed some of the friction between consumers and various types of coverage, from health plans to life insurance. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Artificial Intelligence
Investor Optimism for AI Drives Microsoft Value to $3 Trillion
January 24, 2024

Microsoft reached a market valuation of $3 trillion on Wednesday (Jan. 24), consolidating its position as one of the largest public stocks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
SAP Launches Restructuring Program to Capture ‘AI-Driven Efficiencies’ 
January 24, 2024

SAP is launching a restructuring program aimed at incorporating more artificial intelligence (AI) into its operations.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
AffiniPay Adds Generative AI to Legal Tech Products
January 24, 2024

Online payments firm AffiniPay has embedded generative artificial intelligence (AI) into its legal technology offerings. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Demystifying AI: The ABCs of Effective Integration
January 24, 2024

2023 was the year that generative artificial intelligence captured the business world’s attention. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Shopping Beats Banking for Consumers Interested in AI-Enabled Experiences
January 24, 2024

The introduction of artificial intelligence is changing the payments industry, transforming the way consumers pay for goods and services. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
Demystifying AI: Why Putting a Humanizing Spin on AI’s Impact Will Get Businesses Nowhere
January 23, 2024

In October of 1950, British mathematician Alan Turing created what he called the Imitation Game. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Artificial Intelligence
Colleges and Universities Weave AI Into Lesson Plans
January 23, 2024

The story of artificial intelligence (AI) and higher education is about more than students using ChatGPT to write their term papers. Recent announcements show that as the technology matures and use cases continue to develop, AI is having impacting operations from the dean’s office to...